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Rebag · 1 month ago

Client Advisor

Short Hills, NJ

Full-time

Onsite

Mid, Senior Level

$40K/yr - $45K/yr

Rebag is an e-commerce company focused on luxury handbags and accessories, aiming to redefine the resale market. The Client Advisor role involves building customer relationships, educating them about resale, and driving sales through exceptional service and teamwork.

E-CommerceFashionPeer to PeerRetail

No H1B

Hiring Manager

Luiz Pontes Sobreira

Responsibilities

Welcome customers to Rebag by making their journey and understanding of Resale a memorable and exciting experience

Identify and overcome objections and obstacles, including quoted items, financing options, and customer education, and resale pricing

Coordinate all aspects of the sellers' final transaction, including receipt of final payment

Contribute ideas toward improving the Rebag's sales and trade experience, as well as back-end processes and procedures

Demonstrate a mastery of all Rebag products and services. Keep up with industry trends and best practices

Proactively and consistently update our CRM system to ensure accurate customer experience information is captured to build stronger rapport

Ensure opening and closing procedures are to standards

Assist management in developing the sales team to deliver best-in-class knowledge and experience to every customer that walks in to the boutique

Lead the sales team to success by achieving monthly sales quota

Assist and perform required tasks with attention to detail to ensure all transactions both in sales and submissions are properly processed

Qualification

Customer relationship buildingSales experienceResale industryTech savvyOrganizational skillsPassion for fashionTeam-orientedAttention to detailSelf-starterCommunication skills