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Cerula Care · 1 month ago

Behavioral Health Care Manager (BHCM) - Remote

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

Cerula Care is the first digital health company focused on providing integrated behavioral health services to people living with cancer. The Behavioral Health Care Manager (BHCM) plays a crucial role in the collaborative care team, engaging with members, coordinating care, and facilitating communication between specialists and the internal team.

Health CareMedicalWellness

Responsibilities

Engage in an initial clinical member biopsychosocial intake including a safety screen and administering BH assessments (PHQ-9, GAD-7, etc.)

Engage in follow-up visits and asynchronous interactions, including brief interventions (e.g., behavioral activation, mindfulness, psychoeducation, etc.)

Be the key care coordinator and act as a liaison between the referring specialist and the practice, ensuring if there is a member question or administrative question, it is answered or triaged to the appropriate team within Cerula Care

Lead the interdisciplinary team meetings on a weekly basis with the Consulting Psychiatrist and Health Coach, ensuring all high-risk members are discussed and all new psychiatric recommendations are documented in the chart

Communicate closely on an ongoing basis with the Cerula Care behavioral health care team (Coaches and Psychiatrist)

Document member progress in a HIPAA-compliant electronic medical record system and client registry provided by Cerula Care

Identify patients who are not improving and may need more intensive mental health care and report any concerns to the medical provider and the Consulting Psychiatrist

Facilitate referrals for clinically indicated services outside of Cerula Care under the supervision of the BHCM Lead (e.g., SMI)

Qualification

Clinical care managementBehavioral health assessmentsCare coordinationCertified Case ManagerCancer patientsTelehealth engagementOrganizational skillsAdaptability

Required

Bachelor's Degree Required in nursing, social work, or other health and human services disciplines from an accredited college or university

Qualified applicants must have at least one year of clinical care management experience, with some part of the experience directly working with people with cancer or advanced illness (e.g., Cancer coaching, Palliative Care, etc.)

Experienced and passionate about interacting with and helping members with cancer; strong ability to engage members through telehealth

Exceptionally organized and able to keep track of all care coordination tasks

Highly adaptable, with interest or experience in start-up environment

Preferred

Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred