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ASSA ABLOY Group · 7 hours ago

Technical Order Processing Manager

Carlstadt, NJ

Full-time

Onsite

Mid, Senior Level

$0/yr - $130K/yr

7+ years exp

ASSA ABLOY Group is a global leader in access solutions, and they are seeking an experienced Technical Order Processing Manager to join their team. The role involves leading the order processing team to ensure accuracy and customer satisfaction while driving performance and process improvements.

BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home

Hiring Manager

Stephanie Mandato

Responsibilities

Develop system and process enhancements or changes, which will improve the team’s quality and productivity performance to meet or exceed company objectives

Lead, mentor, and develop a high-performing team

Drive capacity planning, staffing, and training to meet workload demands

Establish and communicate team and individual goals with clarity and transparency

Monitor and improve KPIs for quality, accuracy, and productivity

Develop and implement system/process enhancements to improve outcomes

Partner with cross-functional teams (engineering, production, sales, customer service) to ensure seamless order fulfillment

Represent order processing in issue-resolution meetings and continuous improvement initiatives

Actively participate in providing a safe and harmonious working environment for all employees

Maintains compliance with federal, state, local and corporate governance policies, regulations, and laws, AADG programs and policies and the ASSA ABLOY Code of Conduct

Qualification

Technical order processingProcess improvementTeam leadershipCAD platformsERP/MRP systemsArchitectural drawingsSkilled communicatorServant leadershipCustomer understandingMetal forming knowledgeCommercial construction knowledgeProblem-solving skillsOrganizational skills

Required

High school diploma/GED required

7+ years of progressive team leadership/management experience

3+ years in a technical or manufacturing environment

Ability to read and interpret architectural drawings and align with fabrication/production workflows

Skilled communicator with the ability to bridge technical details and customer understanding

Proven success in LEAN methodologies, process improvement, and servant leadership

Ability to handle multiple competing priorities and maintain accuracy in a fast-paced environment

Demonstrates a strong sense of urgency and can interact effectively with both internal and external customers

Strong problem-solving and organizational skills with a results-oriented mindset

Preferred

Bachelor's in Engineering, Architecture, Business, or related field

Familiarity with CAD platforms, ERP/MRP systems, and engineering documentation

Prior experience in metal forming or commercial construction industry knowledge

Benefits

Competitive Salary

Paid Vacation, Sick Time, and paid Company Holidays

Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance

401(k) Program with company contributions

Tuition Reimbursement, Learning and Career Development opportunities

Flexible Spending

Employee Assistance Program

Discount portal

Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

Company

ASSA ABLOY Group

Glassdoor3.7

ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.

Founded in 1994

Stockholm, Stockholms Lan, SWE

10001+ employees