Old Colony Elder Services (OCES) ยท 1 month ago
Training and Quality Assurance Lead
Brockton, MA
Full-time
Hybrid
Senior Level
$70K/yr - $70K/yr
5+ years expOld Colony Elder Services aims to support elders and individuals with disabilities by providing vital information and coordination of services. The Training and Quality Assurance Lead will collaborate across the organization to drive, develop, and monitor training initiatives while working with agency leadership to improve clinical and strategic goals.
Elder CareHealth CareHome Health CareNon Profit
Responsibilities
Partner with executive and program leadership to align training initiatives with business goals to ensure consistent quality standards
Develop training programs and materials based on a programmatic, state and industry requirements
Facilitate training sessions in various formats including classroom discussion, on the Job training and e-learning
Provide one-on-one coaching to employees across various departments and supervisory levels as needed to improve consistency in performance standards
Calculate and analyze internal and external performance data communicating findings
Monitor and audit the effectiveness of training programs, making adjustments to improve outcomes
Other duties as assigned
Qualification
Required
Bachelor's degree in Social Work or related field
Considerable knowledge of the principles and practices of social work as well as the social, emotional, and physical processes of aging
Previous experience in management, training and quality assurance
Proficiency at learning applicable software, Microsoft Office Suite and other relevant technology for content creation and reporting
Ability to establish and maintain harmonious working relationships with all levels of staff and outside agencies
Ability to interpret, understand and adhere to complex regulations, standards, and procedures
Preferred
Current Social Work License preferred
Five Years of management experience preferred
Benefits
Health benefits available on day 1
Generous paid time off policies
Company paid LTD and life insurances
401K plan
Company
Old Colony Elder Services (OCES)
The mission of Old Colony Elder Services (OCES) is to support the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy and safe living.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Alisa DeLage, MSW, LICSW
Chief Program Officer
Company data provided by crunchbase