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Chase · 1 month ago

Senior Product Associate - Learn Experience & Development

1111 Polaris Pkwy, Columbus, OH, 43240, US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Chase is a leading financial services firm, and they are seeking a Senior Product Associate in Learn Experience & Development. In this role, you will lead the design and delivery of advanced learning solutions powered by large language models, while managing stakeholders and driving initiatives to enhance learning platforms.

BankingFinancial Services

Responsibilities

Lead the strategy, development, and launch of LLM-enabled content generation features for the Learn organization

Partner with cross-functional teams and stakeholders across multiple lines of business to deliver innovative learning solutions

Proactively identify opportunities and drive initiatives to completion in a fast-paced environment

Manage stakeholder relationships, ensuring alignment and effective communication throughout the product lifecycle

Utilize JIRA for project tracking, backlog management, and workflow optimization

Develop and maintain a strategic product roadmap informed by user research, data analysis, and market trends

Write requirements, epics, and user stories to support product development and delivery

Analyze, track, and evaluate product metrics to ensure delivery against time, cost, and quality targets

Consider upstream and downstream implications of new product features on the overall learning experience. Support continuous improvement of existing offerings through customer feedback and data-driven insights

Evangelize the work in partnership with Change and Comms, to promote adoption

Champion a “get it done” attitude, fostering a culture of accountability and results

Qualification

Product managementAI/LLM-enabled featuresStakeholder managementJIRAData analyticsCommunication skillsOrganizational skillsProblem-solvingCollaboration