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J.B. Hunt Transport Services, Inc. · 5 hours ago

Claims Intake Representative I

Lowell, AR

Full-time

Onsite

Entry Level

1+ years exp

J.B. Hunt Transport Services, Inc. is a leading transportation and logistics company, and they are seeking a Claims Intake Representative I to support the intake and investigation of claims-related incidents. The role involves managing incident reports, communicating with stakeholders, and coordinating necessary tests and vendor assistance.

LogisticsShippingTransportation

No H1B

Responsibilities

Input & manage new incident reports using established processes. Incidents could include but are not limited to; investigations of accidents, private property damage, cargo-related losses, work compensation injuries/illnesses, drug alcohol allegations, and other unnamed emergency situation reporting

Manage incident intake through phone, email, or other communication methods. Professionally communicate with internal and external stakeholders, relaying details of loss as well as potential liabilities

Set up DOT and NON-DOT tests with Compliance Safety Systems, brief drivers, complete DOT timeline, and arrange transportation to sites

Hire transload/rework vendors or adjusters to assist in the mitigation or investigation of cargo incidents

Qualification

Time-sensitive decision makingMultitaskingTyping 30 WPMBasic deductive reasoningDealing with difficult individualsActive listeningSelf-motivationTeam collaboration