Service Associate - S125, Client Service jobs in United States
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Paychex · 7 hours ago

Service Associate - S125, Client Service

Paychex is a leading provider of HR, payroll, and benefits solutions since 1971. The Service Associate will provide customer service for one Paychex product, ensuring good customer relations are maintained and customer claims and complaints are resolved fairly and effectively.

AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware

Responsibilities

Delivers quality service to Paychex clients via phone, email, chat, and other avenues
Develops and maintains a basic working knowledge of a single Paychex product
Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
Performs data input, maintaining strong prioritization and organization
Documents all interactions

Qualification

HRISSalesforceFlexCore AdvancedORS

Preferred

Associate's Degree

Benefits

Medical coverage
Virtual wellness classes
Tuition reimbursement
401(k) + employer match
Adoption assistance
Financial assistance
Paid time off
Company holidays
Culture days
Comprehensive work-life balance programs
Ongoing learning opportunities
Paid time off for volunteerism

Company

Paychex is a human capital management company that delivers advisory solutions in human resources, employee benefit solutions, and payroll.

Funding

Current Stage
Public Company
Total Funding
$4.2B
2025-04-08Post Ipo Debt· $4.2B
1983-08-29IPO

Leadership Team

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John Gibson
President and Chief Executive Officer
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Robert L. Schrader
Senior Vice President and Chief Financial Officer
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Company data provided by crunchbase