Dialysis Clinic, Inc. · 2 hours ago
Unit Secretary / Intake Coordinator
Dialysis Clinic, Inc. is a nonprofit organization dedicated to providing individualized care for patients with chronic kidney disease. They are seeking a Unit Secretary / Intake Coordinator to manage inbound admission calls, assist patients with appointments, and provide administrative support to clinic staff.
Health CareMedicalNon Profit
Responsibilities
Communicates with referring hospitals about information required for pre-admission analysis by interdisciplinary team
Collects missing pre-admission information from hospital discharge planners and reviews it with clinic social worker and nurse manager
Obtains prospective new patients' insurance coverage information; faxes or scans and emails insurance information to corporate billers for verification
Confirms with nurse manager or charge nurse a new patient's schedule and appointment time
When patients are accepted for admission, informs hospital personnel of the date of the first outpatient dialysis, what time a patient should arrive for consent review prior to the first treatment and the need for patients to have transportation to DCI pre-arranged for the first treatment
Initiates, maintains, and completes the medical record
Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request
Prepares meeting agendas and minutes as requested
Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences. Provides reports to the nurse manager or area operations director
May perform duties of receptionist including sorting and distributing mail, answering and routing phones calls, greeting and directing visitors, and other clerical duties
Assists other clerical support staff, as needed
Qualification
Required
Excellent communication skills
Demonstrated clinical excellence
Desire to collaborate with care teams
Ability to problem solve
Strong interpersonal and telephone skills required
Must be able to multitask and build strong relationships with referral sources
Preferred
High school diploma or general education degree (GED) preferred
One to three months related experience and/or training; or equivalent combination of education and experience
Should have knowledge of Spreadsheet and Word Processing software
Benefits
Comprehensive medical, dental and vision benefits
Life and long-term disability insurance provided at no additional expense to employee
Paid time off (PTO) including holidays
Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
Education reimbursement
Employee assistance program
Wellness program
Among others
Company
Dialysis Clinic, Inc.
The nation's largest not-for-profit dialysis provider operating under the mission, "The care of the patient is our reason for existence." The primary responsibility of DCI is to perceive, initiate, and provide comprehensive patient care.