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uBreakiFix · 1 month ago

Electronic Repair Technician

Eagan, MN

Full-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

UBreakifix is one of the largest and most reputable electronics repair companies in the US, currently seeking new members to join their team. The Electronic Repair Technician will diagnose, troubleshoot, and repair devices while ensuring customer satisfaction and providing exceptional service.

Consumer ElectronicsElectronicsEnterpriseFranchiseService Industry

No H1B

Responsibilities

Diagnose, troubleshoot and repair devices

Provide recommendations for problem resolution

Explain complex technical issues to customers in a non-technical, simple to understand manner

Provide repair and replacement estimates to customers

Ensure that all repairs meet or exceed uBreakiFix quality standards

Greet customers in a friendly manner and maintain a positive work environment

Answer phone calls to the store with a professional, courteous and friendly demeanor

Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations

Keep track of all devices and inventory while safeguarding all store stock

Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

Maintain the cleanliness and professional appearance of the store

Qualification

Electronics repairTechnical problem solvingCustomer serviceTechnical degreeCertificationMicrosoft OfficeOrganizational skillsCommunication skillsTeamwork