Sidecar Health · 2 weeks ago
Senior Product Manager, Member Experience
United States
Full-time
Remote
Senior Level
5+ years expSidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and attainable for everyone. The Senior Product Manager, Member Experience will design AI-powered systems to enhance member experiences and automate claims processes while collaborating with cross-functional teams to deliver impactful solutions.
FinTechHealth CareHealth InsuranceInsuranceInsurTech
Hiring Manager
Lauren Doversola
Responsibilities
Design AI-powered systems and user experiences that help members find cost-effective, high-quality care across various healthcare types and locations
Map and understand different member healthcare journeys, supporting them through customization and personalization
Identify and leverage data relationships to provide seamless, relevant information to members
Analyze user behavior and site usage data to optimize performance and prioritize projects
Partner with cross-functional teams to scope projects, define iterative releases, and execute complex initiatives from ideation through launch
Lead a cross-functional pod of engineers and product designers to deliver roadmap-aligned features
Contribute to process improvements, documentation, and overall operational efficiency within the product team
Ensure our systems stay up to date and compliant with evolving insurance regulations
Qualification
Required
5+ years of experience in product management building delightful consumer products
Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field
Expertise in designing and building intuitive user experiences, with a strong sense of design and usability
Experience building effective and trustworthy generative AI products and understanding how this changes the development process
Use of AI tools to explore ideas and accelerate the design and requirements process
Deep understanding of Agile development methodology and experience leading cross-functional teams
Strong analytical, troubleshooting, and problem-solving skills
Proficiency in SQL for independent data analysis and investigation
Ability to break complex problems into iterative releases for faster value delivery
Skilled at translating technical requirements for a non-technical business audience
Exceptional communication and leadership abilities, with a talent for structuring ambiguity and influencing stakeholders
Preferred
Experience in a fast-paced, growth-stage startup environment
Healthcare or insurance industry experience
Benefits
Comprehensive Medical, Dental, and Vision benefits
A 401k retirement plan
Paid vacation and company holidays
Company
Sidecar Health
Sidecar Health's employer plans empower members with transparency, control, and financial incentives to make smart healthcare decisions.
201-500 employees
H1B Sponsorship
Sidecar Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (4)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$328MKey Investors
Koch Disruptive TechnologiesDrive CapitalCathay Innovation
2024-06-26Series D· $165M
2021-01-26Series C· $125M
2020-07-23Series B· $20M
Leadership Team
Patrick Quigley
Chief Executive Officer
Veronica Osetinsky
Chief Operating Officer
Recent News
2025-11-14
2025-09-24
Company data provided by crunchbase