Apply on Employer Site

PPG · 1 day ago

Technical Service Representative

York, PA

Full-time

Onsite

Mid, Senior Level

5+ years exp

PPG is a company dedicated to protecting and beautifying the world through innovation and sustainability. The Technical Service Representative will ensure customer satisfaction by providing outstanding service, troubleshooting issues, and supporting process improvements at customer locations.

Chemicals

Responsibilities

Support the ongoing PPG activities at PPG facilities as well as onsite at customer production facilities at various locations and communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner

Ensure accurate reporting to the customer and coatings team

Communicate with PPG Technical and Account Management, direction of the PPG on site team activity, and to promote EH&S

Provide resolution to customer inquiries, application process monitoring, mix-room guidance, and hands-on support; followed by a daily trip report

Support sales to implement commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement

Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements

Qualification

Electrocoat experienceTechnical troubleshootingPaint mixingPaint applicationComputer skillsProblem-solving skillsTeamwork

Required

HS Diploma, GED, or Equivalent

5+ years' experience in Electrocoat, wet paint, powder coating, electrostatic spray, or similar for paint/coatings experience for industrial or manufacturing experience

Good experience with, paint mixing, paint application, or similar experience is ideal

Good computer skills

Experience providing detailed troubleshooting and resolutions to users

Experience interpreting and responding to customer questions and requests

Strong technical troubleshooting and problem-solving skills

Ability to work well alone and within a team environment to solve ever-changing challenges

Travel to customer site locations locally and regionally

Benefits

Paid Vacation

Holiday

Sick time

Disability and Life Insurance

Outstanding matching 401K

Additional PPG provided Retirement Benefits

Company

PPG

Glassdoor3.6

PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years.

Founded in 1883

Pittsburgh, PA, US

10001+ employees