Magna International · 8 hours ago
Senior UX Researcher
Lowell, MA
Full-time
Onsite
Mid, Senior Level
$86K/yr - $159K/yr
5+ years expMagna International is a leader in developing industry-leading automotive technologies, and they are seeking a Senior UX Researcher to join their New Mobility group. The role involves leading user research efforts across the product lifecycle, designing impactful studies, and collaborating with cross-functional teams to enhance user-centered culture and product strategy.
AutomotiveIndustrial EngineeringManufacturing
Responsibilities
Lead mixed methods UX and consumer insights research across the product lifecycle, including generative, formative, and evaluative studies
Design and execute qualitative research using interviews, ethnographic observation, concept testing, and usability studies
Conduct quantitative research (e.g., surveys, segmentation, MaxDiff, conjoint analysis) to inform positioning, targeting, and prioritization
Synthesize insights into compelling, actionable findings that influence product direction
Shape our internal research ops: tools, templates, documentation, and ethical best practices
Collaborate with product managers, engineers, & designers to align research with product strategy
Promote user empathy and champion the voice of the customer across disciplines
Participate in product strategy workshops, design sprints, and concept validation sessions
Help define how research informs AI and robotics-based product behavior
Perform other responsibilities as assigned
Qualification
Required
5+ years of experience in UX, user research, or consumer insights—ideally with hardware and software products
Strong skills in both qualitative and quantitative methods
Experience with survey design, sampling strategy, and statistical techniques (e.g., cluster analysis, factor analysis)
Proven ability to design lean, scrappy research in fast-moving, ambiguous environments
Experience working on 0–1 products or entirely new product categories
Comfort working with Figma
Exceptional communication and storytelling skills; You know how to turn insight into action
A collaborative, curious, and user-obsessed mindset
Preferred
Exposure to Agile workflows and working on product teams
Experience using Jira and Confluence for collaboration
Familiarity with Pendo for product analytics, in-app guidance, or NPS collection
Experience or interest in working with AI-enhanced experiences or robotics is a plus
Hands-on experience conducting research for hardware or integrated hardware-software products
Benefits
Annual performance based bonus
Company
Magna International
Magna International is a mobility tech company and auto supplier that engages in body exteriors, structures, power, vision, and seating.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.79B2025-05-14Post Ipo Debt· $1.04B
2024-05-27Post Ipo Debt· $330.18M
2024-03-05Post Ipo Debt· $400M
Leadership Team
Philip Fracassa
EVP & Chief Financial Officer
Jorg Meinrich
Purchasing Director
Recent News
2025-12-13
Magna International Inc.
2025-11-21
Company data provided by crunchbase