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Dollar Tree Stores · 1 hour ago

Customer Service Associate

Spencer, MA

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15.50/hr

Dollar Tree Stores is seeking a Customer Service Associate to join their team and deliver a great shopping experience for every customer. The role includes assisting customers, managing sales transactions, maintaining store cleanliness, and ensuring a positive environment.

E-CommerceFamilyFood and BeverageRetailService Industry

Responsibilities

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well-stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned

Qualification

Customer service experienceRelationship managementOrganizational skillsCommunication skillsProblem-solving skillsHigh school diplomaFollow instructionsPhysical stamina

Required

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required