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Bath & Body Works · 5 hours ago

Retail Key Holder-RIDGE PARK SQUARE

Brooklyn, OH

Part-time

Onsite

New Grad, Entry Level

Bath & Body Works is committed to delivering exceptional fragrances and experiences to customers. As a Key Holder, you will support the sales plan by executing store and operational tasks while providing leadership and fostering customer-focused experiences.

BeautyConsumer GoodsPersonal Care and HygieneRetailShopping

No H1B

Responsibilities

Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues

Provide individual and team performance feedback and recommendations to managers

Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge

Display knowledge of product, company policies, and store strategies

Set the direction and goals for the day/shift when associates arrive for work

Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives

Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations

Drive rewards program enrollment and engagement on both the sales floor and at check-out

Assist with floorset execution, window changes, visual presentation, and marketing placement as needed

All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds

Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations

Maintain our values, policies, and procedures

Qualification

Customer-focused sellingSales experienceCoaching skillsDe-escalation skillsEffective communicationOperational excellenceTeam leadershipAdaptability

Required

Thrives in a customer-first based retail environment

Ability to foster a customer-focused selling culture

Demonstrated sales, customer experience, and operational results in a fast-paced environment

Effective communication skills, being open to feedback, and the ability to adapt quickly

Ability to provide in the moment coaching to associates

Ability to de-escalate store and customer situations effectively

Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays

High school diploma, GED certificate, or Relevant Work Experience

Benefits

Career Development

Medical, Dental and Vision Benefits

40% Discount

Daily or Weekly Pay

Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.

Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations.

Dental coverage, and vision coverage for frames and eye exams.

Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.

No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).

On-demand access to your earned wages through DailyPay.

40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!