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Auto-Owners Insurance · 2 hours ago

Branch Claims Representative

Cedar Rapids, IA

Full-time

Hybrid

New Grad, Entry Level

Auto-Owners Insurance is a top-rated insurance carrier seeking a motivated claims trainee to join their team. This role involves handling entry-level insurance claims under close supervision, including investigation, evaluation, and resolution of claims while providing service to agents and insured individuals.

Auto InsuranceInsuranceLife Insurance

No H1B

Hiring Manager

Kendra Charboneau

Responsibilities

Investigate, evaluate, and settle entry-level insurance claims

Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products

Learn and comply with Company claim handling procedures

Develop entry-level claim negotiation and settlement skills

Build skills to effectively serve the needs of agents, insureds, and others

Meet and communicate with claimants, legal counsel, and third-parties

Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment

Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements

Qualification

Claims handlingAdjuster's licenseData organizationCommunication skillsMathematical problem solvingReport writingCustomer serviceNegotiation skillsConfidentiality

Required

Bachelor's degree or direct equivalent experience with property/casualty claims handling

Ability to organize data, multi-task and make decisions independently

Above average communication skills (written and verbal)

Ability to write reports and compose correspondence

Ability to resolve complex issues

Ability to maintain confidentiality and data security

Ability to effectively deal with a diverse group individuals

Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)

Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

Continually develop product knowledge through participation in approved educational programs

Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Benefits

Matched 401(k)

Fully-funded pension plan (once vested)

Bonus programs

Generous paid time off including holidays, vacation days, personal time, and sick leave

Company

Auto-Owners Insurance

Glassdoor3.6

We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.

Founded in 1916