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California State University, Office of the Chancellor · 5 hours ago

Compliance Training Manager

Long Beach, CA

Full-time

Hybrid

Mid, Senior Level

$0/yr - $104K/yr

5+ years exp

California State University, Office of the Chancellor is seeking a Compliance Training Manager to oversee the creation, sourcing, and delivery of HR and EHS compliance training across the CSU system. This role involves managing training materials, ensuring compliance with state and federal regulations, and collaborating with various stakeholders to enhance training effectiveness.

Higher Education

No H1B

Responsibilities

Manage and Maintain Current HR and EHS Compliance Training for Employees and Students

Manage the development and maintenance of HR and EHS compliance training materials for employees and students to ensure accuracy and alignment with state and federal regulations, as well as CSU programs and policies. Compliance courses may include but are not limited to: ADA, Alcohol Awareness, Conflict of Interest, Clery Act, DHR, Data Security, FERPA, HIPAA, Injury Illness Prevention Program, Mandated Reporter, Sexual Harassment, Title IX, and Workplace Violence

Supervise vendor in making required updates to training

Educate staff on changes to requirements and ensure related materials are updated to reflect key differences

Present in scheduled webcasts and conference calls on legislative updates (such as the Annual Conflict of Interest Filing Officers’ Webcast) to communicate impact on CSU policies and training

Review and test vendor deliverables to ensure content accuracy, usability and accessibility

Source and maintain instructor-led compliance training materials and resources

Ensure that contact information for HR compliance and IT campus contacts is kept up-to date

Source and Develop New HR and EHS Compliance Training for Employees and Students

Identify emerging compliance training needs based on new or revised laws, regulations, CSU policies, and systemwide initiatives

Research and evaluate available external training resources and vendors for potential adoption or adaptation

Collaborate with Subject Matter Experts (SMEs) to define learning objectives, key messages, and required compliance elements

Design instructional materials that align with CSU standards for adult learning, accessibility (ADA/Section 508), and inclusivity

Develop new eLearning courses, instructor-led materials, and blended learning resources using approved CSU templates and tools

Conduct usability and accessibility testing to ensure functionality across platforms and compatibility with assistive technologies

Pilot new courses with representative audiences and collect feedback for content, clarity, and technical performance

Revise and finalize materials based on stakeholder and learner feedback

Coordinate review and approval workflows with HR, EHS, Legal, and Communications as needed

Publish approved training in CSU’s designated learning platforms and ensure accurate course setup, catalog entry, and enrollment configuration

Maintain version control and documentation for all newly created compliance training materials

Communicate availability of new courses to campus HR and EHS contacts, providing implementation guidance and support

Manage Compliance Training Data, Dashboards, and Reports

Prepare executive-level reports on compliance training assignments and completions on request

Coordinate and assist with logistics and reporting for compliance training, tracking completion, and implement standardized systemwide processes to ensure ongoing compliance across the CSU system

Respond promptly to audit requests for analytics and usage reports on HR and EHS compliance training

Track State and Federal Legislation that Impacts CSU’s Compliance Training

Analyze legislative changes that impact CSU staff and student training requirements

Advise Systemwide HR on course assignments and reporting for MPPs related to pending investigations or audits

Serve as the SWLD (Systemwide Learning & Development) Primary Point of Contact for Accessibility

Oversee Systemwide L&D’s adherence to Section 508 and WCAG accessibility standards

Create and implement accessibility standards and checklists for all online learning materials (synchronous and asynchronous)

Liaise with the CSU ATI team when necessary to procure VPATs, roadmaps and 3rd party accessibility reports for vendor products, ensuring that all documentation is up-to-date and reflects current system versions

Stay up-to-date on industry-standard accessibility tools such as JAWS, Wave and Color Contrast Analyzer

Source and communicate accessibility training for campus L&D staff responsible for developing online learning materials

Participate in the ATI community of practice to learn and share relevant information with the Instructional Design Accessibility group

Foster Collaborative Relationships with Key Compliance Partners (internal and external)

Act as the primary point of contact between the Learning & Development team and Legislation Workgroup

Establish and build relationships with key stakeholders and partners in HR, Academic Affairs, Student Affairs, Business and Finance, and OGC to identify training needs and provide compliance training content that satisfies role-based requirements and addresses knowledge gaps

Guide and support the Labor Relations team in negotiations and reviews of compliance training materials with the various unions

Collaborate with campus compliance officers plus employee-facing and student-facing LMS Admins to communicate regulation requirements, monitor completions and non-compliance, and provide support in accurately assigning and promoting course usage

Respond to inquiries on legislative updates, state and CSU requirements, troubleshooting, and general customer support

Liaise with the University of CA to cost-effectively leverage resources where appropriate

Qualification

HR compliance trainingEHS compliance trainingInstructional designAccessibility standardsLearning development softwareData analysisCollaboration toolsLegislation analysisMicrosoft OfficeCustomer service orientationTime managementProblem solving

Required

A Bachelor's degree in business, human resources, or a related field; or equivalent combination of education and work experience is required

Five to seven years of experience in a related field, including relevant experience or training, preferably in higher education

Comprehensive knowledge of federal and state regulations as they relate to HR and EHS Compliance training

Knowledge of WCAG accessibility standards as applied to online instructional materials

Working knowledge of universal design for learning (UDL) principles

Familiarity with principles and methods of learning systems and/or training design

Understanding of accessibility tools, universal design (UDL) principles and web accessibility standards (e.g., Section 508, WCAG)

Background in instructional design, information technology or related field

Experience with learning development software, collaboration and tracking tools (such as Articulate 360, Captivate, MS Teams, Photoshop, Smartsheets, Zoom)

Experience with eLearning software integration with a LMS (SCORM / AICC)

Knowledge of current practices related to educational technology, instructional innovation, educational media, multimedia, and online learning

Working knowledge of usability best practices for online materials and experiences

Proven ability to identify, analyze, interpret and clearly communicate policy and legislation changes

Proven ability to work with legal and labor representatives to facilitate collective bargaining of training materials

Experience administrating and implementing detailed HR procedures and policies

Experience demonstrates knowledge, understanding, and application of administrative support skills, methods, and procedures

Strong proficiency in Microsoft Office Word, PowerPoint, Excel, SharePoint

Experience with collecting, analyzing and manipulating data to produce summary reports

Proven ability to explain instructions, policies, and procedures and to present findings and conclusions clearly and concisely

Ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Must be able to accept constructive feedback and work cooperatively in group situations

Demonstrate experience of a customer service orientation and be able to work effectively as part of a team

Proven experience in coordinating systemwide initiatives

Flexibility to work on various projects and change priorities in a fast-changing environment

Experience handling confidential and sensitive information

Ability to work in complex higher education environment and coordinate multiple tasks simultaneously and prioritize them appropriately

Effective planning, time management, problem solving, and organizational skills

Ability to identify, analyze, and coordinate plans for development of web-based training resources including FAQs, help articles, and training videos

Preferred

Experience with Articulate software

Experience with audit logs and reporting tools such as Excel, QuestionPro, SmartSheets

Knowledge of building dashboards, reports and creating analytics for compliance requirements

Experience working with HR data (specifically from PeopleSoft)

Experience working with Cornerstone or other Learning Management Systems

Benefits

Outstanding vacation, health, and dental plans

Fee waiver education program

Membership in the California Public Employees Retirement System (PERS)

15 paid holidays a year

Company

California State University, Office of the Chancellor

Glassdoor4.2

The California State University is the largest system of four-year higher education in the country, with 23 campuses, 56,000 faculty and staff and 477,000 students.

Founded in 1947

Long Beach, CA, US

501-1000 employees