Sr. Technical Estimator and Project Manager (CRL) jobs in United States
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Oldcastle BuildingEnvelope · 1 day ago

Sr. Technical Estimator and Project Manager (CRL)

Oldcastle Building Envelope is a leading provider of architectural glass and building products. They are seeking a Senior Technical Estimator and Project Manager to enhance customer satisfaction and support account growth through effective communication and technical expertise.

Building MaterialInterior DesignManufacturing

Responsibilities

Deliver world-class customer service, managing order management, quote turnaround, and inquiry response times
Listen to customer needs, demonstrate empathy, and provide troubleshooting assistance
Document customer interactions in ERP and maintain effective communication
Provide accurate quotations and meet SLA for quote turnaround
Follow up with customers to maintain and establish account assignments
Possess high-level technical knowledge of products, services, and procedures
Understand bid requests through specifications/drawings and product compatibility
Stay updated with new product launches and adhere to outlined procedures
Serve as a subject matter expert (SME) in your product group
Communicate effectively on behalf of customers and provide valuable feedback
Support the sales team in achieving sales targets and KPIs
Demonstrate a closing ratio greater than 30% on all quotes

Qualification

Technical knowledge of productsGlass systemsCustomer service skillsPricingNegotiating skillsIndependent problem-solvingCritical thinking

Required

High School diploma or equivalent
Ability to work at a fast pace and manage inquiries and follow-up tasks
Knowledge of pricing, margins, and negotiating skills
Understanding of glass systems and effective navigation of CRL's website and business software
Excellent customer service skills, critical thinking, and independent problem-solving abilities

Preferred

Associate degree preferred

Benefits

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed

Company

Oldcastle BuildingEnvelope

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Oldcastle BuildingEnvelope is a manufacturer of curtain walls, architectural glass, shower enclosures, glazing hardware, and railings.

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-02-28Acquired

Leadership Team

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Michael Marcely
Chief Financial Officer
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Becky Chambers
IT Manager, Business Partner AG&M
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Company data provided by crunchbase