JPMorganChase · 9 hours ago
Content Foundation Transformation – Executive Director
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. The Executive Director for Content Foundation Transformation will develop a centralized strategy for foundational content and assets, leveraging AI to improve content re-use, compliance, and speed to market while collaborating with cross-functional teams.
Asset ManagementBankingFinancial Services
Responsibilities
Own the AI-driven foundational content and DAM strategy, including capability design, operating model, and governance for metadata, taxonomy, rights management, versioning, archival, compliance, and discoverability
Define AI architecture patterns for DAM and content operations, such as embeddings and vector search, OCR/computer vision, NLP/LLM pipelines, retrieval-augmented generation (RAG), and content safety guardrails
Establish new capabilities and centralized content ecosystem practices, including content fragment architecture and reusable component libraries
Lead end-to-end execution from conception to governance, ensuring alignment with business outcomes, dependencies, and stakeholder needs
Collaborate with Product and Technology teams to translate business needs into scalable, integrated AI solutions across martech and creative ecosystems
Build data foundations and feedback loops for AI quality, including labeled metadata standards, human-in-the-loop review, evaluation metrics, and model monitoring
Lead cross-functional squads to define problem statements, opportunity goals, baseline data, measures of success, and business requirements across all JPMC LOBs
Facilitate ideation and alignment across matrixed stakeholders to converge on a single, prioritized approach for complex programs
Ensure strong communication and coordination through project updates and executive summaries, influencing stakeholders at all levels
Drive enterprise change management and adoption through training, playbooks, communities of practice, and ongoing enablement for marketer self-service
Qualification
Required
10+ years of related experience (e.g., product ownership, content/DAM leadership, marketing, or program management)
Demonstrated end-to-end program delivery experience, including knowledge of best practices, tools, and processes
Proven ability to lead through ambiguity and high-pressure environments typical of large-scale initiatives; define clear paths forward and mobilize teams
Deep practical understanding of AI/ML applications in DAM and content operations: embeddings/vector search, computer vision/OCR, NLP/LLM-based metadata enrichment and content transformation, RAG, model evaluation and monitoring
Strategic thinker with strong analytical abilities; demonstrated initiative, creativity, and structured problem-solving skills
Familiar with auto-tagging and metadata enrichment using computer vision, OCR, and NLP/LLM pipelines
Semantic and facet-based search powered by embeddings and vector retrieval
Near-duplicate and version detection to reduce redundancy and ensure accuracy
Rights, licensing, and compliance checks embedded within workflows and approval gates
Familiarity with agile practices and collaboration tools (e.g., Confluence, Microsoft Teams)
Preferred
Experience standing up and operating enterprise DAM and content management platforms (e.g., Adobe Experience Manager Assets or comparable)
Knowledge of metadata standards, taxonomy design, rights management, and creative operations/workflows
Experience integrating DAM with martech and creative ecosystems (e.g., CMS, CRM/CDP, marketing automation, creative tools, adtech)
Hands-on experience partnering with engineering/data science on AI delivery, including MLOps practices, data pipelines, model lifecycle management, and quality assurance
Executive presence with strong storytelling and stakeholder influence skills across diverse LOBs; ability to translate complex AI concepts into clear business value
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2855)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2025-12-19
2025-12-12
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