American Arbitration Association · 12 hours ago
Temporary Case Administrator (Legal Support)
The American Arbitration Association is seeking detail-oriented Temporary Case Administrators to support arbitration and mediation case administration. This fully remote role provides administrative and customer service support to ensure fair and efficient dispute resolution processes.
Association
Responsibilities
Manage arbitration/mediation case tasks and schedules
Communicate with parties, attorneys, arbitrators, and mediators
Maintain accurate case records in the PRISM case management system
Prepare and send correspondence; coordinate calls and video conferences
Apply fee schedules and support billing activities
Provide timely, professional customer service and problem-solving
Qualification
Required
Associate's degree or equivalent combination of education and relevant experience
Strong written and verbal communication skills
Ability to interpret legal documents and procedural rules
Intermediate skills in Microsoft Outlook, Word, and Excel
Highly organized with strong attention to detail; able to manage multiple priorities
Professional, reliable, and able to maintain confidentiality
Company
American Arbitration Association
AAA offers ADR services and products to enterprises of all sizes and industries.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-05
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