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Firetron, Inc. · 2 hours ago

Collection Specialist- Accounts Receivable

Stafford, TX

Full-time

Onsite

Mid Level

3+ years exp

Firetron, Inc. is seeking a skilled Collections Specialist to join their Accounts Receivable team. This position plays a key role in driving timely customer payments, reducing aged receivables, and maintaining strong customer account performance.

Facilities Support ServicesPublic SafetyService Industry

Responsibilities

Make daily, high-volume outbound collection calls and follow-ups

Issue collection notices, past-due statements, and reminder communications

Research and resolve discrepancies, short-pays, unapplied payments, and invoice disputes

Maintain clear, accurate documentation of all customer interactions and collection activity

Identify accounts with chronic delinquency patterns and escalate as necessary

Partner with internal teams (Billing, Sales, Service, etc.) to resolve issues impacting timely payments

Qualification

Accounts Receivable experienceNegotiation skillsConflict-resolution skillsExcel proficiencyAccounting software proficiencyVerbal communication skillsAttention to detailOrganization skills