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Creighton University · 1 month ago

Program Manager - Orthopaedic Surgery

3100 N Central Ave, Phoenix, AZ, 85012, US

Full-time

Onsite

Mid, Senior Level

2+ years exp

Creighton University is seeking a Program Manager for the Orthopaedic Surgery Residency program. The role involves collaboration with program leadership to manage administrative operations, ensure compliance with accreditation standards, and oversee the educational experience of residents.

Higher Education

H1B Sponsor Likely

Responsibilities

Collaborates with the GME Program Director and or program leadership members to design, implement, and manage the administrative/academic operations of the program(s)

Provides direct supervision for administrators within Orthopaedic Surgery, with responsibility to delegate and organize work within the team

Manages evaluations and career progression for the learners of the program

Oversee timecards, time management, leave of absences, and all HR matters for the learners of the program

Provides support and meets regularly with the Program Director concerning program management and activities and the status of projects. Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director and GME Manager for improvement

Oversee program-level policy development

Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance

Provides both administrative supervision and support to residents/fellows. Acts as a liaison between residents and hospital administration when necessary. Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding resident recruitment, orientation, external rotations, etc

Oversees department-level trainee orientation

Informs residents and trainees of inter and intradepartmental policy and procedure changes, with assistance from GME office

Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems. Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues

Creates and/or oversees external program advertising/media through websites, brochures, postcards, publications, and other such media. Creates/edits annual publications regarding the program. Responsible for program’s website content

Develops, implements and improves the evaluative processes of the trainees, program, faculty, and rotations

Directs planning of departmental annual events including recruitment, orientation, graduation, faculty retreats, as well as various meetings and program-related events

Oversees organization of CCC and PEC meetings and preparation and distribution of materials for conferences and lectures

Assists GME office to track and processes paperwork for visa requests, in conjunction with the Registrar and International Office

Works with GME to ensure accuracy of budget statements and assists with yearly residency budget. Oversees all purchasing for the office/program. Approves expense reports. Assesses equipment acquisition and training needs and makes recommendations to the Program Director and GME Manager

Prepares ACGME Annual Reporting (WebADS), Self Study, Site Visits, and internal/special reviews

Oversees the ERAS database (Electronic Residency Application System) and its processes during the Residency Recruitment season

Accountable for compliance of program letters of agreement (PLA) for all required activities and ensures agreements are revised and maintained in accordance with ACGME and GME requirements

Plans and oversees all Match responsibilities and corresponds with newly matched residents about requirements and process for appointment to the hospitals. In applicable programs, assists with quota review and rank list entry and certification in NRMP (National Residency Matching Program)

Develops initiatives to address program weaknesses in coordination with the Program Director, the Program Evaluation Committee, and other leadership team members

Analyzes data and trends regarding accreditation and program management to implement initiatives to address program quality improvement

Delivers guidance and mentors other levels of GME Program Administrators

Assists with planning and delivery of Program Administrator development and related activities

Performs other duties as assigned

Qualification

GME program managementACGME accreditation knowledgeBudget managementOffice administrationData analysisAnalytical skillsMicrosoft Office proficiencyCommunicationOrganizational skillsConfidentiality

Required

2-5 years' experience of office administrative experience, preferably in a healthcare and/or education setting

Bachelor's Degree or equivalent combination of education and experience

Considerable professional/administrative experience

Demonstrated ability to make independent decisions to determine appropriate course of action within the context of policies and standards

Demonstrated ability to analyze, compare and evaluate various courses of action within scope of the role

Excellent written and verbal communication skills

Ability to organize information

Ability to handle sensitive information with absolute confidentiality

Working knowledge of software applications including Microsoft Word, Excel, and PowerPoint

Ability to make decisions independently or to escalate issues as needed

Excellent verbal and written communication skills required

Organizational skills

Analytical skills required

Preferred

Minimum of five (5) years of direct experience as the primary GME program coordinator (manager) of an ACGME-accredited residency-fellowship program(s) required including current specific knowledge and experience with ACGME Common Program Requirements and specialty board requirements

Company

Creighton University

At Creighton, our Jesuit mission shapes our vision.

Founded in 1878

Omaha, Nebraska, US

5001-10000 employees

http://creighton.edu

H1B Sponsorship

Creighton University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2025 (21)

2024 (26)

2023 (10)

2022 (17)

2021 (21)

2020 (15)