Salesforce · 2 hours ago
Senior Analyst, Solution Engineering CoE
United States
Full-time
Remote
Mid, Senior Level
$98K/yr - $148K/yr
3+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Senior Analyst, Demos & Tools will serve as the analytical engine behind the tools program and global demo strategy, responsible for building analytics infrastructure and providing insights that drive strategic decision-making.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Partner with the Global Analytics team to create a "single source of truth" for Solution Engineering data. Design and maintain the datasets, views, and data pipelines required to track tool and demo performance
Support the Solutions Tools Program Manager by analyzing license utilization, adoption rates, and spend efficiency. Provide data-driven recommendations on license renewals, true-ups, and potential cost-savings
Define success metrics for tool pilots and evaluations. Analyze quantitative feedback and usage data from pilots to support "Go/No-Go" purchasing decisions
Analyze the broader Demos portfolio to understand trends in demo consumption, creation, and customization. Correlate demo activity with deal outcomes (conversion rates, cycle time, ACV) to validate the impact of our demo strategy
Design, build, and maintain scalable dashboards (Tableau, CRM Analytics) that provide real-time visibility into program health for stakeholders ranging from operational leads to executive leadership
Translate complex data into actionable insights. Regularly prepare analysis and recommendations for Solutions CoE & Solutions leadership to support investment planning and resource optimization
Assist in developing data narratives and presentations for Quarterly Business Reviews (QBRs) and executive updates, ensuring data accuracy and compelling storytelling
Proactively identify gaps in our data collection processes (e.g., how tool usage is tracked) and propose operational changes to improve data quality and reliability
Qualification
Required
Expert proficiency in building compelling dashboards (Tableau, CRM Analytics/Einstein Analytics) and conveying complex data narratives via slide presentations (Google Slides/PowerPoint)
3+ years of experience in quantitative analysis, financial modeling, or business operations
Ability to structure complex problems and propose innovative solutions based on data
Strong experience aggregating and manipulating large datasets using SQL, SOQL, or similar analytical packages
Advanced proficiency in Excel/Google Sheets is required
Ability to connect data to business outcomes
Experience working in Sales Operations, Sales Strategy, or a Solutions Engineering environment is a major plus
Ability to navigate between technical teams (IT, Data Science) and non-technical stakeholders (Sales/Solutions Leadership) to move analytics projects forward
High degree of motivation to go above and beyond
Comfortable working with ambiguity and driving projects from idea to execution with minimal supervision
Preferred
Experience leveraging Snowflake is a plus
Experience with Salesforce object architecture and reporting is highly preferred
Background in management consulting, finance, or sales strategy is preferred
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1491)
2024 (2298)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
Marc Benioff
Chair & CEO
Recent News
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2025-12-29
2025-12-27
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