Field Service Engineer jobs in United States
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AMETEK · 5 hours ago

Field Service Engineer

AMETEK is a leading global provider of industrial technology solutions, and they are seeking a Field Service Engineer to provide aftermarket support for their Electronic Instruments in the electric utility and industrial markets. The role involves offering technical support, performing repairs and maintenance, and ensuring customer satisfaction through effective communication and service delivery.

ElectronicsManufacturing
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H1B Sponsor Likelynote

Responsibilities

Provide technical support for Power Instruments electric products as well as secondary products via phone, email, video conference and on-site service
Set up and test products to duplicate and verify customer reported issues
Document product defects and liaise with product management, engineering and the customer
Provide customers with quotations for spare parts, repairs, upgrades, field service and training
Travel to customer sites and perform installation, commissioning and training on all products
Generate field service reports
Create training material for assigned products
Generate, process and analyze Return Material Authorizations (RMAs) and provide customers with detailed report of findings
Repair and calibrate equipment as needed
Construction of service test fixtures
Assist the sales and product management teams with customer presentations and demonstrations
Provide backup support for the sales application team on technical specification review and generation of product quotes
Enter and process spare parts and field service orders
Other service related duties as required

Qualification

Troubleshooting electric equipmentReading schematic diagramsUnderstanding communication protocolsMS Excel data analysisPC hardware/software configurationOrganizedDesire to learnCommunication skillsProblem solving aptitudeDetail orientedSelf-motivated

Required

Associate Degree in Electronics or related field or equivalent work experience required, for Technician level
3+ years' experience servicing and trouble-shooting industrial electric equipment revenue meters
Understanding of and ability to use trigonometry and algebra to solve problems
Ability to read and interpret schematic diagrams
Understanding of various communication topologies and protocols; Ethernet, RS-232, RS-485, Dial-up Modem
Strong user of MS Excel as a data analysis tool; formula writing
Ability to configure PC hardware/software for Ethernet and Serial communication
Strong written and verbal communication skills
Desire to learn and understand how things work
Organized and detail oriented
Self-motivated requiring minimal direction
Strong aptitude for problem solving

Preferred

Bachelor's degree, Electrical Engineering or Electrical Engineering Technology for Engineer level
5+ years' experience servicing and trouble-shooting industrial electric equipment revenue meters

Benefits

Competitive compensation, holiday pay, and paid time off
Great benefits package that includes health, vision, and dental insurance
401(k), plus matching
Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
Employee referral program
Tuition reimbursement program
Employee assistance program

Company

AMETEK is a manufacturer of electronic instruments and electromechanical devices.

H1B Sponsorship

AMETEK has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2023 (2)
2022 (2)
2021 (6)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
2007-01-30Acquired
1978-01-13IPO

Leadership Team

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David Zapico
Chairman and Chief Executive Officer
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T
Thomas Montgomery
SVP & Corporate Comptroller
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Company data provided by crunchbase