Republic Services ยท 4 hours ago
Customer Support Specialist I - Onsite
Beatty, NV
Full-time
Onsite
New Grad, Entry Level
$18.92/hr - $28.38/hrRepublic Services, Inc. is a leader in the environmental services industry, providing a comprehensive set of products and services for waste management. The Customer Support Specialist I role involves assisting customers and internal teams to ensure accurate waste management processes and maintain customer satisfaction.
Information TechnologyRecyclingRenewable EnergySustainabilityWaste Management
Responsibilities
Communicates with customers by phone, email or in person attain information to ensure accurate and timely waste profile approval
Assists and provides support to internal and external customers
Assists customers with waste characterization and related documentation in accordance with facility, state and federal regulations
Maintains customer profiles and contract filing system
Coordinates completion of profile forms, contract forms, collects deposits, prepares change of address records, and issues discontinuance orders
Research operational concerns, questions and discrepancies
Prepares and transmits reports and waste shipment summaries
Prepares manifests for mailing, scanning, or emailing
Processes memos, correspondence, reports and other documents
Reviews billing adjustments
Performs other related duties as assigned
Qualification
Required
Assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management
Coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
Expedites the steady and courteous flow of internal and external communications, such as incoming/outgoing telephone and email messages
Communicates with customers by phone, email or in person to attain information to ensure accurate and timely waste profile approval
Assists and provides support to internal and external customers
Assists customers with waste characterization and related documentation in accordance with facility, state and federal regulations
Maintains customer profiles and contract filing system
Coordinates completion of profile forms, contract forms, collects deposits, prepares change of address records, and issues discontinuance orders
Research operational concerns, questions and discrepancies
Prepares and transmits reports and waste shipment summaries
Prepares manifests for mailing, scanning, or emailing
Processes memos, correspondence, reports and other documents
Reviews billing adjustments
Performs other related duties as assigned
Preferred
Customer service oriented
Ability to actively listen to customers to understand requests
Good communication skills
Detail oriented
Ability to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile
High level of professionalism
Problem-solving ability
Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
401(k) plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Company
Republic Services
Republic Services provides comprehensive environmental services to support business, home and community.
Founded in 1998
10001+ employees
H1B Sponsorship
Republic Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (22)
2023 (14)
2022 (17)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-07-01IPO
Leadership Team
Jon Vander Ark
President and CEO
Brian DelGhiaccio
EVP, Chief Financial Officer
Recent News
Precedence Research
2025-11-25
Company data provided by crunchbase