Briggs and Morgan, P.A. (now Taft Law) · 1 month ago
Information Governance Operations Analyst
Southfield, MI
Full-time
Onsite
Mid Level
3+ years expTaft Law is a full-service law firm with a collaborative approach and advanced technological resources. They are seeking an Information Governance Operations Analyst to support their Information Governance team by managing information policies and processes, collaborating with specialists, and ensuring the effective management of physical and electronic information.
Consulting
Responsibilities
Work collaboratively with the onsite Information Management Specialists to execute Taft policies and processes
Use Taft’s information management tools to facilitate the identification, tracking, and processing of physical and electronic information
Coordinate with relevant Taft personnel to ensure correct identification, indexing, and management of physical collections retained onsite and at approved offsite repositories
Collaborate with the IG Operations Manager and IM Specialists to improve operations for the firm
Serve as trainer for IM Specialists and legal case teams on best practices for managing all information
Collect and present required metrics as directed by the IG Operations Manager
Review, track, and process offsite storage and shred vendor invoices
Assist IG Operations Manager with preparing for and executing office moves, expansions, and firm mergers
Troubleshoot issues related to technologies used to manage client and firm information and report on solutions
Support the onsite IM Specialists with the review of physical and electronic collections prior to archiving
Perform database searches and audits as needed
Assist with information clean-up projects
Special projects and additional duties as assigned and directed by management
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
3+ years' related experience working in information governance/records administration
Experience working in a professional services environment
Experience providing exemplary customer service in a face-paced environments
Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Ability to access, input, analyze, and retrieve information from various computer systems
Strong written and verbal communication skills
Strong organizational skills
Strong customer service skills
Strong critical thinking skills
Ability to support multiple priorities simultaneously accurately and professionally
Ability to work independently and as part of a dispersed team
Ability to work under tight deadlines and report successes and challenges
Ability to handle and maintain confidential information in a secure manner
Ability to lift thirty pounds
Preferred
Law firm experience, preferred but not required
Law firm experience, preferred
Company
Briggs and Morgan, P.A. (now Taft Law)
Briggs and Morgan has combined with Taft Law (http://www.linkedin.com/company/taftlaw).
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-01-01Acquired
Leadership Team
Joseph kinning
Partner
Company data provided by crunchbase