First Financial Bank · 8 hours ago
Financial Center Manager (Bloomington DT)
Greater Bloomington Area
Full-time
Onsite
Entry, Mid Level
$49K/yr - $55K/yr
1+ years expFirst Financial Bank is committed to doing the right things for their clients. The Financial Center Manager I will lead a team to achieve banking center performance goals while fostering exceptional client experiences and building strong community relationships.
BankingCreditDebit CardsFinanceFinancial ServicesLending
Responsibilities
The Financial Center Manager I will be responsible for the achievement of specified banking center and banking center staff performance goals, on-going achievement, profitability, deposit and loan growth, and fee income
The FCM will build, develop and lead a team that is focused on providing clients with an exceptional client experience by presenting financial solutions to meet the clients’ needs
By focusing on the client, doing the right thing, and striving to make a difference, the team will build long-lasting core client relationships
The FCM is accountable for driving new client acquisition, retention and growth of core consumer and small business client relationships, as well as growing non-interest revenue
Additionally, the FCM is responsible for building strong internal partnerships with key specialists and partners within FFB to meet client needs and contribute to the growth of the Market in which they serve
The FCM will create a team-oriented environment and will foster associate satisfaction through coaching, career development and support
The FCM will build and maintain strong community alliances and integrate into the communities they serve
The FCM may act as a mentor for onboarding new associates within their specified market
The FCM is responsible for adherence to all compliance and regulatory procedures including, but not limited to: BSA, Check 21, CIP, CRA, HMDA, Reg B, Reg D, Reg E, Reg CC, Truth in Savings, Privacy Compliance and the Patriot Act
Model the way for peers and coworkers aligned with First Financials Mission and Values
Maintain a banking center environment and commitment to exceptional client experience to foster client loyalty and relationship development
Ensure that banking center performance goals are met or exceeded, within their respective branch and supporting the overall goals of the District and Region
Foster an inclusive and team-oriented environment, leading communication efforts and team collaboration at every level
Develop and lead a team who is knowledgeable in bank products, processes, policies and procedures, and willing to help each other and other teams in the District
Overall responsibility for managing banking center success which includes daily operations, successful audit scores, and sales execution
Open deposit accounts, accept and key loan applications, close loans, and assist, coach, and lead the branch team’s execution of growing accounts; loans and deposits, both consumer and business
Actively manage the onboarding of new clients, ensure client follow up calls are conducted in the proper time frame
Manage overall financial center sales and the overall performance, understanding how it impacts the District and company
Engage in coaching and recognition
Update team members on progress towards goals
Develop strong business relationships with key partners focusing on deepening client relationships, finding new opportunities, and sharing client relationships, making needed introductions/referrals
Integrate well into the community, developing outside sales opportunities through visibility and active participation in community groups
Discover and support site-specific events open to the community
Manage the day-to-day activities that align with The First Financial Bank Experience (FFB Experience) Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Ensure that all associates are delivering a quality client experience
Deepen and expand relationships of clients
Actively manage the onboarding of clients
Lead the daily huddles and team meetings
Attract new associates who align with the First Financial Bank/FOCUS culture and be a continued resource to that associate to promote engagement
Assist District Leader and Retail Regional President with interviewing prospective candidates
Ensure all associates actively manage their respective client relationships
Develop associates through observational coaching, joint sales calls, and utilization of the coaching model
Maintain all operational and risk management standards
Assist District Leader with facilitation of conference calls and leading of team meetings and District/Region communication
Act as a liaison between peers, the District Leader, and Retail Regional President, supporting and delivering on retail-wide initiatives, communication, and engagement
Qualification
Required
1-2 years of experience in coaching and/or mentoring in a retail environment
1-2 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment
1-2 years demonstrated prior success with achievement of performance goals
High school diploma or general education degree (GED) required
Preferred
Associate's or Bachelor's degree and/or equivalent banking work experience preferred
1-2 years related experience and/or training; or equivalent combination of education and experience
Benefits
Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.
Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
Company
First Financial Bank
First Financial Bank has been in the business of client service and success for more than 150 years.
1001-5000 employees
H1B Sponsorship
First Financial Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$300M2025-11-06Post Ipo Debt· $300M
1983-12-30IPO
Leadership Team
Rick Dennen
Chief Corporate Banking Officer
Recent News
2025-12-15
2025-12-15
2025-11-07
Company data provided by crunchbase