Customer Service Rep jobs in United States
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Lincare ยท 2 hours ago

Customer Service Rep

Lincare is a company that provides healthcare services, and they are seeking a Customer Service Representative. The role involves communicating with customers to answer questions, resolve issues, and support compliance with physician directions.

Health CareHealth DiagnosticsMedical

Responsibilities

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records

Qualification

Customer communicationProblem resolutionComputerized record keepingCustomer educationData entry

Required

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records

Company

Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'

Funding

Current Stage
Public Company
Total Funding
unknown
2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity

Leadership Team

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Crispin Teufel
CEO
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Company data provided by crunchbase