NEOGOV · 1 month ago
Infrastructure & Cloud Services Manager
Los Angeles, CA
Full-time
Hybrid
Senior Level
$124K/yr - $165K/yr
5+ years expNEOGOV is seeking an Infrastructure & Cloud Services Manager to provide leadership and technical expertise for their hybrid cloud and on-premises infrastructure. The role involves overseeing day-to-day operations, managing a team of specialists, and ensuring the stability and security of critical infrastructure services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manage and administer hybrid infrastructure systems including cloud platforms, virtualization, storage, backup, and monitoring tools
Oversee server administration including configuration, patching, performance monitoring, system tuning, and lifecycle management
Direct network infrastructure operations including routing, switching, wireless, DNS, VPN, load balancing, firewalls, and traffic routing
Oversee the design, operation, and validation of enterprise backup and recovery solutions across on-premises and cloud environments
Manage enterprise telephony, audio-visual systems, and communication platforms
Propose and maintain operational and functional standards, practices, policies, and procedures
Ensure secure and reliable administration of Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams
Oversee identity and access management including Active Directory, Entra ID, provisioning, and group policy configuration
Monitor system health, alerts, performance, and capacity; lead incident response and conduct root-cause analysis
Maintain and administer monitoring, alerting, logging, and infrastructure reporting tools
Perform infrastructure reviews, identify risks, and implement improvements to support operational stability and security
Support and coordinate infrastructure components of business and IT projects
Develop and maintain IT documentation, diagrams, standards, procedures, and runbooks
Oversee vendor management, contracts, SLAs, and procurement activities
Evaluate and recommend tools and technologies that support infrastructure modernization and scalability
Develop lifecycle management strategies for cloud resources, servers, network components, storage, and telephony
Provide technical escalation support across all infrastructure domains
Collaborate with Cybersecurity on vulnerability remediation, audits, and incident investigation
Lead and coordinate change management processes for infrastructure services
Provide guidance, coaching, and technical direction to staff
Ensure staff have the tools, training, and development for continuous growth
Qualification
Required
Bachelor's degree in information technology, computer science, engineering, or related field, or equivalent academic achievement
Five years of full-time experience in IT infrastructure operations or cloud services, including three years of supervisory or team-lead experience
Preferred
Azure Solutions Architect Expert
Microsoft 365 Administrator
VMware certification
ITIL v4 Foundation
CCNP
CRISC
CCS
CISM
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase