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Tompkins Community Bank · 8 hours ago

Assistant Branch Manager - Caledonia Branch

Caledonia, NY

Full-time

Onsite

Mid Level

$22/hr - $27/hr

3+ years exp

Tompkins Community Bank is seeking an Assistant Branch Manager for their Caledonia Branch. The role involves supervising branch staff, ensuring compliance with policies, and implementing strategies to achieve business goals.

BankingInsuranceWealth Management

Responsibilities

Ensure the coordination of work, i.e., make certain that the work of the Teller Line is coordinated with other positions in the branch and with other Company departments

Assist the Branch Manager in creating a sales focus in the branch through contests, promotions, recognition and training

Assist Branch Manager in ensuring all employees are informed through regular branch meetings

Assume responsibility for the preparation of monthly branch audit reports, quarterly FDICIA reports and other related reports as assigned by the Branch Manager

Ensure the branch’s Policy and Procedure Manuals are up-to-date. Review new policies and procedures with branch staff as needed

Demonstrate ability to perform all account opening and platform procedures to provide support in non-cash transactions

Demonstrate ability to perform all transaction processing and teller procedures to provide support in cash transactions

Maintain a thorough knowledge of the features and benefits of all bank products and services in order to ascertain customer needs and to sell in conjunction with these needs

Maintain a thorough knowledge of the Company’s operating policies and procedures which impact business banking

Assist in the implementation of strategies to achieve goals assigned to the department as established in the Community Banking Division’s annual operating plan

Organize the work and activities of the branch office in order to achieve established goals

Directly supervise assigned personnel

Communicate with the Branch Manager and appropriate staff personnel in order to integrate activities

Provide timely periodic reporting to the Branch Manager and other appropriate groups or individuals as required throughout the bank

All other duties as assigned

Qualification

Banking experienceManagement skillsSupervisory skillsSales skillsBank productsInterpersonal relationsPoliciesRegulationsCommunication skills

Required

High School Diploma or GED

Minimum of three (3) years' experience in related banking or management position

Proficient interpersonal relations, communicative, sales skills

Management and supervisory skills, a thorough knowledge of the features and benefits of all bank products and services, operating policies and procedures, laws and regulations