Bryan Health · 5 hours ago
Application Analyst
Bryan Health is a healthcare organization seeking an Application Analyst to design, test, and support healthcare and business-related computer systems. The role involves working closely with business units to analyze system needs, develop technology solutions, and maintain professional relationships with customers.
Health CareHospitalNon Profit
Responsibilities
Commits to the mission, vision, beliefs and consistently demonstrates our core values
Analyzes, develops, modifies and maintains application processes and technologies, utilizing software tools proprietary to the applications as appropriate. As required, adds, replaces, deletes or modifies program code to correct errors and increase operating efficiency or adapt to new requirements
Converts user specifications into functional and technical specifications; assists and/or develops the building of requests; develops implementation timeframes
Establishes professional relationship with internal and external customers to enhance their experiences with Bryan Health System technology and computer systems
Works with Manager or Senior Applications Analyst to manage vendor and operational customer relationships including scoping of application services and review of deliverables; assists with development and maintenance of roadmaps with vendors and operations. Obtains approval and signoff on scope and deliverables from customer
Anticipates the impact new or modified software will have on existing standards and systems
Troubleshoots computer issues, to include processes/workflow, hardware and software related problems; resolves internal and external customer incidents according to established service level agreements; responds to escalation of specified issues and determines appropriate resource for resolution. Collaborates with other IT resources to effectively develop solutions and resolve incidents
Writes and reviews system documentation to describe system processes, installation and operating procedures for systems; provides training material and may write user manuals and create other user-specific training manuals as appropriate
Applies standard testing methodology to the review and testing of new and modified systems with detailed testing scripts; obtains approval and signoff of testing from customer
Commits to the continuous improvement of the patient experience, which includes patient safety, quality of care and excellent service
Works with Manager or Senior Applications Analyst to develop implementation time frames in partnership with co-workers and operations; installs and tests applications; monitors and evaluates performance of application
Adheres to IT departmental processes, including but not limited to, time tracking and change management
Participates in an On Point rotation with other co-workers as needed to provide consistent and timely support to internal and external customers
Provides timely updates to stakeholders regarding system enhancement requests and break-fix issues
Uses report-writing tools to develop reports
Trains users to use applications and provides user technical assistance
Analyzes operational workflow and system features to guide gap analysis, options, decision-making and maintenance
Collaborates with cross-functional teams to develop and refine processes
Coordinates with other analysts to develop and define integrated workflows
Conducts analysis of information, processes and systems; recommends solutions; implements and manages technology needs of internal and external customers
Serves as consultant for issues and as a conduit for aligning resources and activities related to the system
Works with stakeholders to develop communication regarding scheduled implementations, installations, or other computer changes affecting internal and external customers’ routine computer usage. Stakeholders may include Operations, Vendors, IT Service Desk, and other impacted groups or individuals
Assists stakeholders in identifying efforts required to ensure adoption of new technology
Participates as a team member, and may assume the role of team leader as assigned; receives technical guidance from senior analysts as appropriate
Enters restricted access areas, without supervision, to perform assigned work
Analyzes and provides application data for interface testing and processing; analyzes, monitors and supports integration processes as appropriate
Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise
Participates in meetings, committees and department projects as assigned
Performs other related projects and duties as assigned
Qualification
Required
Associates or technical degree in an information technology area of study, a medical, allied health area of study (e.g. nursing, radiology, laboratory), or business area of study (finance, information management) required
Required minimum of two (2) years' experience in the analysis, design, implementation, support and maintenance of computer systems required
Knowledge of operations, workflow and processes related to application support
Knowledge of computer hardware equipment and software applications relevant to work functions
Knowledge of system interface analysis and comprehensive testing processes
Ability to communicate effectively both verbally and in writing
Ability to establish and maintain effective working relationships with all levels of personnel and medical staff
Ability to work independently or as a team member as situations dictate
Ability to effectively interact with clients having a broad range of computer knowledge and ability
Ability to deliver excellent customer service by doing more than just the job while being prompt, courteous and sensitive to the customer
Ability to organize, prioritize, multi-task and efficiently complete work assignments
Ability to utilize various software programs employing various hardware packages
Ability to adapt to and effectively perform work functions in emergency and high stress situations
Ability to support multiple applications or modules and multiple business groups
Ability to analyze problems, identify needs/priorities/risks, manage change and implement effective work strategies
Ability to problem solve and engage independent critical thinking skills
Ability to maintain confidentiality relevant to sensitive information
Ability to prioritize work demands and work with minimal supervision
Ability to maintain regular and punctual attendance
Must have internet connectivity off-premises in order to respond to work requests when necessary
Per leader's discretion – If assigned to drive Bryan owned vehicles, a valid driver's license and verification and maintenance of responsible driving record per facility standards required
Preferred
Bachelor's degree preferred
Company
Bryan Health
Bryan Health is a non-profit organisation that specializes in hospital, health care & health education.
H1B Sponsorship
Bryan Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (5)
2022 (3)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase