SimplePractice · 9 hours ago
Director of Product Design, Revenue Cycle Management
United States
Full-time
Remote
Director/Executive
$220K/yr - $240K/yr
10+ years expSimplePractice is a company dedicated to improving access to quality care for health and wellness clinicians through innovative software solutions. They are seeking a Director of Product Design to lead the UX vision for their Revenue Cycle Management group, focusing on enhancing financial tools and ensuring design excellence across clinician-facing and internal workflows.
Health CareSaaSSoftware
Responsibilities
Define and scale the RCM design organization, including structure, staffing plans, rituals, and quality standards
Guide senior cross-functional peers through high-stakes tradeoffs, ensuring clarity, alignment, and timely execution
Drive adoption of robust design processes (system governance, UX metrics, peer reviews) to scale craft excellence
Advocate for high-quality design at the exec table and in quarterly strategy forums
Lead UX vision, execution, and team development across the RCM domain
Drive high-quality design across billing, claims, payments, and eligibility flows
Partner with product and engineering leadership to shape strategy and delivery plans
Ensure design excellence across both clinician-facing tools and internal RevOps workflows
Champion accessibility, data transparency, and inclusive design in all financial experiences
Identify opportunities to automate or simplify high-friction user tasks
Guide designers working in highly regulated, infrastructure-heavy systems
Represent the design org in executive reviews and cross-functional forums
Qualification
Required
10+ years in product design, including 5+ at director or senior director level within large-scale, high-complexity domains
Demonstrated success leading design for finance or regulated SaaS platforms
Deep expertise in org design and buildout, delivering hiring plans, team structures, leadership development
Proven success scaling design systems, governance models, and quality standards across complex platforms
Strong executive presence: comfortable presenting to VP+ audiences, including Commercial, Legal, and Engineering leadership
Excellent cross-functional communicator, especially with Legal, Compliance, and RevOps
Strong people leader with a track record of mentoring senior ICs and growing resilient design teams
Experience with Figma, FigJam, and Miro; comfortable in Jira, Notion, and dashboards
Preferred
Familiarity with prompt engineering or LLM-powered tools is a plus, especially in the context of automation, eligibility, or financial workflow UX
Prior experience with billing, claims, or payment tools is a strong plus
Benefits
Medical, dental, vision, life & disability insurance
401(k) plan with company match
Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
Mental health resources
Paid parental leave & Backup Care
Tuition reimbursement
Employee Resource Groups (ERGs)
Company
SimplePractice
Cloud-based Practice Management Software for Health Professionals.
501-1000 employees
H1B Sponsorship
SimplePractice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (9)
2023 (6)
2022 (7)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Ralph Zimmermann
Founder | Advisor
Recent News
2025-10-16
2025-08-08
Company data provided by crunchbase