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Ronco · 5 hours ago

Entry-Level Strategic Account Manager

Albany, NY

Full-time

Hybrid

New Grad, Entry Level

$45K/yr - $60K/yr

Ronco is a technology company providing critical communications technology, installation, and support to various sectors. They are seeking an Entry Level Strategic Account Manager to complete a training program, learn to provide customer service, and generate new customers under supervision.

Information and Communications Technology (ICT)Information TechnologyTelecommunicationsUnified CommunicationsVoIP

Diversity & Inclusion

Responsibilities

Successfully completing the entry level training program that involves, in person, virtual, and online courses and supervised/mentored sales calls

Learning to provide customers with product demonstrations onsite or virtually facilitated by the manufacturer

Performing mentored sales calls, project tasks, and associated documentation in a timely manner, under direction

Generating new customers within the assigned territory under supervision

Learning to provide service to customers and expand business within the existing customer base

Serving as a single point of contact for customer requests and requirements under supervision

Learning to write and submit timely, accurate, and professional bid proposals following established processes and procedures

Following up on sales leads in a timely manner following learned approaches

Acquiring sound knowledge and the ability to promote company products and services

Determining, organizing, and selecting a systems solution from the approved product portfolio based on the customer’s needs under guided leadership

Tracings and providing accurate sales information through our ERP/CRM system as directed

Creating sales presentations following established practices

Negotiating pricing under the direction of leadership

Acquiring and maintaining required certifications

Qualification

Customer satisfactionSales presentationsMicrosoft 365Bachelor's degreeWritten communicationVerbal communicationBasic math skillsProactiveOrganizedReliableFlexibleResilientPunctualTeamworkAttention to detail

Required

A bachelor's degree with an emphasis in business, marketing, engineering, or equivalent work experience

Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual

Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating

Excellent written and verbal communication skills to effectively express ideas and information

Ability to thrive both independently and in a team environment

A high level of commitment to customer satisfaction

Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions

Ability to follow policies, processes and procedures

Effective use of Microsoft 365 suite of products

Demonstrated attention to detail and commitment to task in completing assignments with quality outputs

Ability to successfully complete the entry level training program

Ability to demonstrate Ronco's Values

Maintain a clean driving record

No previous sales experience is required