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Orange EV · 6 hours ago

Electric Vehicle Field Service Tech- Central PA - Weekends

Pennsylvania, United States

Full-time

Onsite

Entry Level

1+ years exp

Orange EV is a fast-growing manufacturer of electric vehicles focused on sustainability. The Field Service Technician will diagnose, repair, and provide technical support for Orange EV vehicles while collaborating with customers and service providers.

Autonomous VehiclesElectric VehicleManufacturing

Responsibilities

Understand the complete vehicle at a systemic/component level to effectively and efficiently diagnose and repair

Represent Orange EV in the utmost professional manner

Utilize the Remote Monitoring System and the Service Record Keeping System to determine a service plan and prioritize customer needs

Accurately record all service activity in the service record-keeping system

Communicate with customers and third-party service providers to aid in diagnosis or issue escalation and promote the most efficient repair scenario

Work with the site manager and the electrician regarding the logistics of charging infrastructure location, cost, and timing

Evaluate conversion vehicle candidates and prepare a thorough report on the condition

Support Customer Technicians and Third-Party Service Providers with ancillary repairs

Provide a secure remote location for tools, parts, and other necessary items

Deliver Operator and Maintenance training in addition to sales and business development support

Travel as required for initial training and to ensure service team goals and customer needs are met

Qualification

Electric vehicle knowledgeRemote Monitoring SystemCustomer service skillsMS Office SuiteAnalytical problem solvingTechnical degreeAutomotive experiencePhysical fitnessMulti-tasking abilityGoal settingClear communication