HCA Healthcare · 9 hours ago
Patient Financial Services Director
Lawrenceburg, TN
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expHCA Healthcare is a leading provider of healthcare services, and they are seeking a Patient Financial Services Director for STRHS - Lawrenceburg. This role is responsible for overseeing the daily operations of revenue cycle functions, ensuring effective integration with clinical teams, and improving department performance.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Maintain and promote good customer relations with facility management, physicians and physician office staff
Coordinate with facility departments/administration teams to manage key revenue cycle performance expectations and challenges including upfront collections protocols, capturing accurate information, timely registration and patient satisfaction, denial prevention, patient flow, unbilled, patient concerns, and more
Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in Service Level Agreements
Inform designated CRM AVP of any significant issues in the Patient Access areas (e.g. Pre- registration delays, unbilled challenges, pre-authorization backlogs, etc.)
Inform staff of relevant changes and developments in payer requirements
Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate to Facility leadership
Identify and implement process improvements to lower costs and improve services to facility customers
Qualification
Required
Bachelor's degree in Business or related field required. Degree requirement may be substituted by current enrollment in a bachelor's degree program or equivalent work experience with CEO approval
Minimum 5 years' healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay.
Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
10001+ employees
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
2025-12-31
2025-12-26
2025-12-24
Company data provided by crunchbase