Mountain Warehouse · 2 hours ago
EMS Sales Associate - New Hampshire
North Conway, NH
Part-time
Onsite
New Grad, Entry Level
$7.25/hr - $16.50/hrMountain Warehouse is a retail company focused on providing exceptional customer service. As a Sales Assistant, you will ensure the store operates efficiently and delivers an outstanding shopping experience, while collaborating with your team to meet sales targets.
Outdoor AdvertisingOutdoorsRetailRetail Technology
Responsibilities
Work harmoniously with your colleagues, fostering an inclusive and supportive team environment
Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals
Share knowledge and skills to support and train both new and existing team members
Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures
Accurately process transactions, handling various payment methods with efficiency
Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked
Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice
Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience
Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions
Address customer inquiries and concerns promptly and professionally, ensuring a positive experience
Represent the EMS brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all
Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace
Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential
Qualification
Required
Passionate about retail and providing exceptional customer service
Ability to thrive in a collaborative environment
Ability to work harmoniously with colleagues
Participation in team discussions and problem-solving
Ability to share knowledge and skills to support and train team members
Assistance in day-to-day operations of the store
Compliance with all company policies and procedures
Accurate processing of transactions
Handling various payment methods with efficiency
Keeping the sales floor clean, organised, and visually appealing
Staying informed about product features, promotions, and pricing
Providing customers with accurate and helpful advice
Helping set up and execute in-store promotions and displays
Building strong connections with customers
Engaging with customers to understand their needs
Addressing customer inquiries and concerns promptly and professionally
Representing the EMS brand with enthusiasm and professionalism
Working with the team to meet and exceed sales targets
Supporting store management in identifying opportunities for growth and improvement
Being committed to delivering outstanding customer service
Being energetic, driven, and determined to complete tasks effectively
Being a reliable and trustworthy team player
Preferred
Excellent communicators with a friendly and approachable demeanour
Benefits
Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary.
50% Colleague Discount across Eastern Mountain Sports, Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
30% off National Brands Eastern Mountain Sports
A stable, successful and supported environment
Length of service awards
Company
Mountain Warehouse
Mountain Warehouse is a british outdoor retailer selling equipment for hiking, camping, skiing, cycling, running and fitness.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$77.19MKey Investors
LDC
2010-09-01Private Equity· $77.19M
2002-09-06Acquired
Recent News
2025-11-11
2025-09-09
Company data provided by crunchbase