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MDVIP · 9 hours ago

Director, Practice Success

Brandon, FL

Full-time

Hybrid

Director/Executive

10+ years exp

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals. The Director, Practice Success leads a team to drive growth, member retention, and operational excellence while ensuring affiliates adopt best practices and achieve revenue goals.

Health CareMedical

Responsibilities

Drive regional results by aligning strategies with MDVIP leadership priorities, analyzing performance, and holding direct reports accountable for consultative engagement and measurable outcomes, including:

Net Member Adds

Retention

AWP Compliance

Member Satisfaction Surveys

Recruit, onboard, train, and develop Success Managers to ensure effective territory management and achievement of growth goals

Oversee onboarding and continuous training programs for affiliates and staff, ensuring adherence to best practices and operational excellence

Utilize Salesforce and Power BI to analyze data, identify opportunities, mitigate risks, and prioritize actions to drive market growth within budget

Collaborate cross-functionally and with other Practice Success Directors to optimize resources, solve problems, and improve outcomes across regions

Coach and observe direct reports, conduct readiness and success workshops, and develop strong physician advocates to support new affiliate success

Ensures the team’s success by building a high-performing group, hiring and developing top talent, and implementing improvement plans that leverage strengths and best practices

Pursues personal success by adopting VP-recommended management best practices, benchmarking performance against peers, and actively engaging in MDVIP leadership training

Qualification

Business DevelopmentPractice ManagementHealthcare OperationsLeadership experienceSalesforce CRMPower BIMicrosoft Office SuiteTeam buildingData analysisCommunication skillsProblem-solving