ID Logistics US · 4 hours ago
Warehouse Operations Manager
ID Logistics US is a global leader in third-party logistics, providing comprehensive supply chain solutions across the United States. The Operations Manager will manage all aspects of supply chain operations, ensuring performance, safety, and customer satisfaction across multiple sites.
Transportation/Trucking/Railroad
Responsibilities
Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations
Evaluate overall operations and develop short and long-term goals to meet organizational objectives
Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met
Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability
Direct and oversee programs to ensure safety of all associates, equipment and property
Ensure compliance with all company, customer, and government regulatory requirements
Directly manage budget and P&L for operations
Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention
Maximizes quality and productivity by understanding and mastering all job standards for each function and evaluating performance variances in order to identify root cause, corrective action and training needs
Participate in the collection of performance measurements per customer, vendor and/or site requirements
Prepares and submits weekly and monthly reports
Deliver a consistent, high-performance experience to our associates and customer
Qualification
Required
High school diploma or GED; equivalent combination of education and experience will be considered
5+ years of management experience within a high-volume, fast-paced 3PL, distribution, or warehouse operation
Proven experience supporting high-volume e-commerce environments
Strong expertise in inbound and/or outbound operations
Demonstrated critical thinking, problem-solving, and analytical reasoning abilities
Ability to collaborate effectively with diverse teams and varying communication styles
Proficiency with Microsoft Office, database systems, WMS platforms, and performance/metrics monitoring tools
Excellent presentation, written communication, and verbal communication skills
Experience with Lean, Six Sigma, or Kaizen methodologies preferred
Exceptional organizational skills and attention to detail
Flexibility to work varying schedules as required by operational demands
Preferred
Bachelor's degree in Supply Chain, Logistics, Business, or a related field
Prior experience in a 3PL environment
Familiarity with ADP systems, including Workforce Now, is a plus
Benefits
Health, dental, and vision insurance
401(k) matching
And more