Plymouth Rock Assurance · 2 hours ago
Claims Associate - Auto Property Damage
Uniondale, NY
Full-time
Onsite
Entry Level
$47K/yr - $55K/yr
1+ years expPlymouth Rock Assurance is a reputable insurance company managing over $2 billion in personal and commercial auto and homeowner’s insurance. The Auto Property Damage Claims Representative will manage claims within the Auto PD Claim Unit, requiring strong customer service and organizational skills while investigating claims and ensuring effective communication with all parties involved.
Auto InsuranceFinancial ServicesInsurance
Responsibilities
Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims
Identify and investigate contested coverage claims that may require a roundtable discussion
Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties
Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages
Evaluate and adjust reserves as necessary
Prepare dispatch instructions for field personnel to inspect vehicles
Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance
Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status
Act as an intermediary between the company, preferred vendors, and customers to resolve disputes
Ensure adherence to privacy guidelines, laws, and regulations in claims handling
Investigate and initiate subrogation processes when applicable
Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims
Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly
Process incoming and outgoing mail timely and in accordance with state guidelines
Complete other duties as assigned
Qualification
Required
Bachelor's degree required
Proficiency in personal computer skills, including Microsoft Office Suite
Ability to prioritize and manage multiple tasks effectively
Excellent communication, organizational, and customer service skills
Preferred
Comparative negligence claim handling experience is a plus but not required
A minimum of 1 year of related PD claim experience is welcomed but not required
Benefits
Paid time off
Tuition reimbursement
Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
Robust health and wellness programs
Auto and home insurance discounts
Matching donation opportunities
Annual 401(k) employer contribution
Various Paid Family leave options including Paid Parental Leave
Resources to promote professional development
Company
Plymouth Rock Assurance
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1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Martin
President and CEO of Home Assurance
Max Malaret
Vice President of Claims - Independent Agency Auto Group
Recent News
Plymouth Rock
2025-10-14
2025-08-13
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