Connection ยท 4 hours ago
Inside Sales Support Representative
Connection is a leading provider of information technology solutions to small and medium-sized businesses nationwide. The Sales Support Representative assists Account Managers in fulfilling orders and resolving customer issues, playing a crucial role in account retention and growth.
ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Provide superior customer to the Account Manager and customer during the order fulfillment process and in servicing
Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business
Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution
Handle incoming calls and assist on calls as needed
Prepare and follow up on orders to ensure accuracy and customer satisfaction
Qualification
Required
A strong drive to succeed
Excellent communication skills
Strong customer service skills
Ability to multitask
The desire to help others
Benefits
Generous paid vacation, medical, dental and vision benefits
Tuition Reimbursement
401k with matching
Free therapy visits
Mental health coaching and tools
Meditation resources
Wellness and Volunteer Time Off days
Company
Connection
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-03-06IPO
Recent News
2025-02-06
2025-02-06
Seeking Alpha
2025-02-06
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