Mission Restoration · 1 month ago
Billing Support Representative
Mission Restoration is a rapidly growing company in the billing support industry. They are seeking a detail-oriented Billing Support Representative to manage billing inquiries, process claims, and ensure smooth billing operations.
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Responsibilities
Handle customer billing inquiries and resolve issues in a timely and professional manner
Verify and process claims, ensuring accurate billing and data entry
Assist with submitting and following up on supplemental claims to ensure proper reimbursement
Monitor claim statuses and escalate issues as necessary to ensure prompt resolution
Maintain accurate records of communications and billing actions in the system
Collaborate with internal teams to resolve discrepancies and ensure customer satisfaction
Stay up-to-date on billing procedures, industry standards, and insurance requirements
Qualification
Required
High school diploma or equivalent
Strong attention to detail and problem-solving skills
Excellent communication skills, both verbal and written
Ability to work efficiently and independently while contributing to a team environment
Preferred
Associate's degree in Business or related field
Previous experience in billing or customer service support
Basic knowledge of healthcare claims and billing processes
Familiarity with billing software and Microsoft Office tools
Benefits
Health, dental, and vision insurance.
401(k) retirement plan with employer matching.
Paid time off (PTO) and paid holidays.