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Loro Piana · 4 hours ago

Loro Piana, Client Advisor - CA, Palo Alto

Palo Alto, CA

Full-time

Onsite

Mid Level

$25/hr - $28/hr

3+ years exp

Loro Piana is an Italian luxury Maison known for its exceptional craftsmanship and high-quality textiles. They are seeking a Client Advisor to drive sales growth and deliver exceptional service, building client relationships and enhancing the shopping experience.

Consumer GoodsFashionRetail

Responsibilities

Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards

Develop and incorporate comprehensive product knowledge to facilitate the sales process

Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store

Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support

Collect and update client information to enhance future interactions and tailor services to individual preferences

Actively engage with clients to promote products, provide personalized assistance, and drive sales growth

Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines

Collaborate with store leadership to execute action plans aimed at enhancing sales performance

Identify key opportunities for optimizing sales growth and operational efficiencies

Role Model Company Values

Qualification

Luxury retail experienceSales experienceMicrosoft OfficeSAPCustomer service skillsGeneral sales knowledgeInventory knowledgeTeamwork skillsProblem-solving skills