Symbotic · 7 hours ago
System Engineer - All Open Locations
Wilmington, MA
Full-time
Onsite
Entry, Mid Level
$71K/yr - $98K/yr
2+ years expSymbotic is an automation technology leader reimagining the supply chain with its AI-powered robotic and software platform. The System Engineer will run the system control center, ensuring critical issues are communicated to cross-functional teams and driving continuous improvement and troubleshooting projects for optimal system performance.
MobileRetailRoboticsSupply Chain ManagementWarehouse Automation
Responsibilities
Monitor health of the automated adapters, vertical lifts, and automated robotic vehicles
Responsible for the troubleshooting of advanced system and operational issues
Communicating technical concepts clearly and concisely to site teams and customers
Document and report issues to engineering teams and work with them on a solution
Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and other IT problems
Ability to step in and effectively backfill key Symbotic on-site roles
Partner heavily with customers and other internal and external clients
Assist in escalation as required to support teams to solve production impacting problems
Participate in the initiatives for continuous improvement, standardization, and improvement of the warehouse automation solution, in a context of change focused on production
Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily
Qualification
Required
Bachelor's degree in electrical or software Engineering, Computer Science, Automation Engineering or related discipline; or equivalent work experience
Minimum of 2 years' experience with automated systems
Brings experience and ability to learn; PLC (Allen Bradley, Siemens), Robot (ABB), and Software languages such as; SQL, Linux, Python
Excellent hands-on experience with assembling, operating, and troubleshooting robotics and electro-mechanical systems
Being able to work under pressure and in an environment of changing priorities
A desire to learn new equipment and assist team members as needed
A high sense of urgency
Employees must have a valid driver's license and the ability to drive and/or fly to clients and other customer locations
The employee is responsible for owning a credit card and managing submitting their expenses for reimbursed on a bi-weekly basis to Symbotic
The employee is frequently required to walk and reach with hands and arms
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches to stand; climb or balance and stoop, kneel, crouch, or crawl
The employee must regularly lift and/or move up to 50 pounds
Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols
There will be steep stairs to climb into the structure
You may be required to routinely walk up and down stairs to navigate the automation structure
You will regularly be near railings that are high off the ground
Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit
Benefits
Medical
Dental
Vision
Disability
401K
PTO
Company
Symbotic
Symbotic is a provider of integrated supply network automation solutions for warehouses and distribution centers.
501-1000 employees
H1B Sponsorship
Symbotic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (45)
2023 (45)
2022 (24)
2021 (19)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$1.36B2025-12-04Post Ipo Secondary· $192.5M
2025-12-04Post Ipo Equity· $357.5M
2024-02-21Post Ipo Secondary· $202.5M
Leadership Team
Carol Hibbard
Chief Financial Officer
Tom Ernst
Chief Financial Officer
Recent News
2025-12-28
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2023-11-19
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2023-11-16
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