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Palo Alto Networks · 1 month ago

Senior IT Systems Engineer

Santa Clara, CA

Full-time

Onsite

Senior Level

$93K/yr - $150K/yr

5+ years exp

Palo Alto Networks is a cybersecurity company focused on protecting the digital way of life. They are seeking a Senior IT Systems Engineer to manage user identity and authentication services, enhance user experience through automation, and ensure the availability and performance of these critical services.

Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Implement and support the SSO. MFA and user access provisioning services

Develop and maintain IAM policies, procedures, and standards

Partner with IT and product teams for SSO and user registration integration

Maintain and support API based micro services for customizing customer and partner registration

Manage scalability, capacity planning, redundancy, and resiliency

Maintain service availability and performance SLAs based on business and product requirements

Work with other Identity Platform engineers to deploy and maintain services, capacity planning, create and review operational runbooks

Contribute to future roadmap, design, deployment, validation, operations and DR/BCP

Design proactive service monitoring, alerting and trend analysis of the services, and implement self healing

Participate in on-call support rotation and handle IAM-related incidents as needed

Qualification

Identity & Access ManagementSingle Sign-On (SSO)Multi-Factor Authentication (MFA)SAMLOAuthSCIMOktaAzure ADPing IdentityCyberArkActive DirectoryCloud Providers (GCP/AWS)Scripting SkillsTechnical WritingCollaborationProblem Solving

Required

5+ years of hands-on experience in managing and supporting identity & access technologies, like Okta, Azure AD, Ping Identity, CyberArk

Very strong knowledge of SSO, MFA and user identity management domain

Advanced understanding of SAML, OAuth, and SCIM standards and protocols and practical knowledge of their implementation

Knowledge of directory services, preferably active directory

Familiarity with privileged access management platforms

Ability to work cross-functionally across multiple business units, such as IT application, infrastructure, and product development teams, primarily integrating applications and users with identity services

Strong technical writing skills to support required documentation

Passion, drive, energy, a sense of humor, and a great attitude!

Hands on experience with cloud provides (GCP/ AWS)

Strong scripting / automation skills in Python / Bash /Go

Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience or equivalent military experience required

Due to the nature of the work environment (Fed/IL5), US Citizenship is required for this position