Viaero Wireless · 1 month ago
Internet Installation Technician - Fort Morgan region
Fort Morgan, CO
Full-time
Hybrid
New Grad, Entry Level
$19/hr - $20/hrViaero Wireless is seeking an Internet/Data Installation Technician to provide installation and customer support for their home internet products and home phone services. The role involves setting up services, troubleshooting issues, and ensuring excellent customer service.
MobileTelecommunicationsWireless
Responsibilities
Perform setup of Internet and/or phone services at customer premises, providing the best in customer service
Verify residential customer’s internet connection
Install external antennas and cabling, as needed
Perform troubleshooting for internet service issues
Coordinate with schedulers with regard to responding to Trouble Tickets (customer issues) in a timely manner
Coordinate with schedulers for appointments, and communicate with customers regarding arrival time
Maintain adequate supplies on service truck to complete required task efficiently
Update and program data devices, as required
Additional duties as required
Qualification
Required
Candidates must be at least 21 years old
High School diploma or equivalent
Valid driver's license
Able to work outside in various extreme weather conditions
Must have the ability to pass pre-employment checks, which include a criminal background check, motor vehicle record check, and substance screening, following federal law
Exceptional customer service skills
Strong verbal and written communication skills
Experience with Windows-based systems and PCs, including networking setup and testing
Understanding of electronic cabling and connections
Experience with construction and hand tools
Physically and mentally able to climb onto rooftops, and able to work in a safe manner from both rooftops and ladders
Able to travel to locations requiring an overnight stay
Flexibility to work weekends and other varied shifts, as assigned, and rotating on-call
Preferred
An Associate's or Vocational degree in a relevant field is desirable
Benefits
Health insurance benefits (Medical, Vision and Dental)
Short-term Disability
Life Insurance
Free phone/service
Tuition reimbursement
401(k) with company match
Daily travel per diem + paid lodging when traveling overnight
Vacation
Sick leave
Holiday pay
Company
Viaero Wireless
Viaero Wireless is a Provider of Mobile Cell Phones, Smartphones, Tablets and Home Internet.
Founded in 1991
501-1000 employees
H1B Sponsorship
Viaero Wireless has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Wes Burnett
VP Technical Operations / CTO
Recent News
2025-09-18
Company data provided by crunchbase