Hollywood Gaming at Dayton Raceway · 5 hours ago
Gaming Host
Dayton, OH
Full-time
Onsite
Entry Level
3+ years expHollywood Gaming at Dayton Raceway is part of PENN Entertainment, which is committed to changing the entertainment landscape. The Gaming Host role involves creating a fun environment for guests, promoting property events, and providing personal service to VIP players.
Gambling & Casinos
Responsibilities
Responsible for fostering a fun environment
Responsible for being a gracious host to all guests and co-workers
Responsible for promoting a positive influence in the community and participating in company-sponsored events
Promote property events & promotions via telemarketing and other communication
Contact guests and/or send correspondence to invite them to enjoy amenities and/or to special events
Identify and develop professional relationships with established and potential VIP guests
Provide personal service to assigned VIP players, issuing complimentary based on player ratings as needed
Host on and off property entertainment for our guests, such as sporting events, dinners, and theaters
Communicate constantly with gaming operations and other Team Members
Follow all safety rules
Adhere to departmental quality standards
Maintain compliance with the regulatory rules, property standards and the company's system of Internal Controls and Sarbanes-Oxley requirements
Work within the guidelines established by the company
Other duties, as needed
Qualification
Required
Must be 21 or older
Must have high school diploma or GED equivalent
Must have an outgoing, energetic and enthusiastic attitude
Must enjoy hosting others
Must be comfortable initiating conversations and creating a fun environment with our guests
Must be proficient in common computer programs
Ability to communicate with internal and/or external guests
Preferred
Prior experience with Salesforce or casino marketing programs
3 years of sales, casino, management or hospitality experience
Experience balancing a budget and understanding of profit margin growth
Multi-lingual ability
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Hollywood Gaming at Dayton Raceway
A BRIGHT STAR IN DAYTON Your games. your way. You’ll find all the action you seek at Hollywood Gaming at Dayton Raceway.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gennie Hayes
Human Resource Business Partner
Company data provided by crunchbase