Tomo · 1 month ago
Director, Business Strategy & Operations Management
New York, NY
Full-time
Hybrid
Mid, Senior Level
$150K/yr - $200K/yr
6+ years expTomo is a digital mortgage company focused on simplifying the lending process for homebuyers. The Director of Business Strategy & Operations Management will lead strategic initiatives, optimize processes, and support cross-functional projects to enhance operational performance and competitive positioning.
FinanceFinancial ServicesFinTechMortgageReal Estate
Responsibilities
Lead complex process evaluations and optimizations across mortgage operations and sales
Manage complicated business process optimizations in partnership with functional leaders
Build RACI-driven communication loops, ensure remediation (training, tooling, process redesign), and track impact over time
Serve as the responsible owner for new cross-functional project launches
Lead high-stakes corporate and business initiatives such as
Ensure structured planning, disciplined execution, and measurable outcomes
Conduct deep category and competitive analysis to guide decisions on product, operational investments, and long-term positioning
Translate research into clear recommendations for leadership
Support the CEO and Finance in board materials, investor updates, strategic narratives, and research
Synthesize complex data into clear insights that support decision-making
Participate in tracking, evaluating, and negotiating with third-party vendors
Build analyses that size value, assess ROI, and support selection decisions
Qualification
Required
6+ years at a top-tier management consulting firm (BCG, McKinsey, Bain), with experience in corporate strategy and multiple process optimization engagements
Demonstrated ability to break down complex problems and create clear frameworks, analyses, and recommendations
Strong project ownership skills with experience driving cross-functional execution
Excellent written and verbal communication skills, including synthesis for senior audiences, especially in slide deck creation
Preferred
Experience in fintech, mortgage, lending, real estate, or other regulated operational environments
Familiarity with operational KPIs, sales funnel analytics, and quality measurement frameworks
Comfort working with dashboards, analytical tools, or SQL (helpful but not required)
Benefits
Equity Ownership: All teammates receive stock options—we win together
Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
Work-life balance and a generous paid time off policy
In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
401(k) retirement plan
Company
Tomo
Tomo is a fintech startup that simplifies homebuying by optimizing mortgages and linking buyers with real estate agents.
51-200 employees
H1B Sponsorship
Tomo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$130.74MKey Investors
SVB CapitalRibbit Capital
2025-03-11Series B· $20M
2022-03-21Series A· $40M
2021-06-30Seed· $30.29M
Leadership Team
Greg Schwartz
CEO & Co-Founder
Audrey Troutt
Chief Technology Officer
Recent News
2025-09-04
Seattle TechFlash
2025-08-01
EIN Presswire
2025-07-16
Company data provided by crunchbase