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UnitedHealthcare · 9 hours ago

Sales Development Program - Columbus, OH,

Dublin, OH

Full-time

Hybrid

New Grad, Entry Level

$16/hr - $24.04/hr

UnitedHealthcare is focused on simplifying the health care experience and improving community health. They are seeking candidates for their Sales Development Program, where participants will handle inbound calls, consult customers on insurance needs, and assist with enrollment applications while receiving training and support to obtain necessary licenses.

FitnessHealth CareWellness

No H1B

Responsibilities

Mainly handling inbound calling, NO knocking on doors

Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale

Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems

Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs

May make outbound calls to members to follow up on questions or to current members to review current or new products and services

Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines

Meet the goals established for the position in the areas of performance, attendance, and consumer experience

Meet and maintain requirements for agent licensure, appointments, and annual product certification

Qualification

Sales experienceCustomer service experienceBachelor's degreeHealth insurance knowledgeMicrosoft Office

Required

Currently in final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor's Degree must be obtained prior to start of employment

Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)