GoGuardian · 9 hours ago
Solutions Engineer
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $70K/yr
2+ years expGoGuardian is an outcomes-focused learning company dedicated to improving learning environments for K-12 education. As a Solutions Engineer, you will provide technical guidance to sales and customer experience teams, ensuring effective deployment and support of GoGuardian’s products for clients.
E-LearningEdTechEducationInternetSoftware
Responsibilities
Develop a deep understanding of GoGuardian’s products, their capabilities, and their limitations
Participate in discovery calls to identify the customer’s technical landscape and determine plans for technical deployment
Assist pre and post sales teams by addressing technical questions and objections, enhancing their presentations with your in-depth product knowledge
Build and maintain strong relationships with customers throughout the sales process and beyond
Support new and existing customers with onboarding, implementation, integration, configuration, and customization of our software solutions
Research and recommend new technical solutions to address client needs, acting as a go-to resource for troubleshooting and guidance
Provide detailed documentation and clear communication to internal teams and clients, ensuring everyone is aligned
Qualification
Required
2+ years of experience in a client-facing role with a technical focus, ideally within the SaaS industry (consulting, solution architecture, professional services, etc.)
Strong background combining business acumen and technical expertise
Excellent verbal and written communication skills; ability to create detailed documentation
Proven ability to build rapport with both internal teams and client stakeholders
Background in IT and/or network administration, including familiarity with Active Directory, Mobile Device Management, Group Policy, and SysAdmin functions
B.S. in Computer Science, Engineering, or a related field
Preferred
Education technology experience highly preferred
Benefits
Complete health insurance
401(k) matching
Employee equity plan
Flexible time off
Paid holidays
Paid parental leave
Wellness days
Paid year-end holiday break
Work from home funds
Fertility & adoption reimbursement
Company
GoGuardian
GoGuardian is an edtech startup that makes subscription software for K-12 schools.
501-1000 employees
H1B Sponsorship
GoGuardian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$200MKey Investors
Tiger Global ManagementSumeru Equity PartnersTodd Mackey
2021-08-05Private Equity· $200M
2018-05-24Private Equity
2018-02-01Secondary Market
Leadership Team
Rich Preece
CEO
Advait Shinde
Co-Founder and Chairperson
Recent News
2025-11-11
Company data provided by crunchbase