Georgia-Pacific LLC · 2 hours ago
Technical Support Leader -Automation Systems
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
3+ years expGeorgia-Pacific LLC is seeking a Technical Support Leader for their Automation Systems team to support the operation of Automated Guided Vehicles in their manufacturing and distribution centers. The role involves leading a technical service team, addressing aftermarket support issues, and ensuring effective maintenance and collaboration with various stakeholders.
Clean EnergyManufacturingNatural Resources
Responsibilities
Lead and motivate the technical service team for GP’s automation technology systems team which will include scheduling technical resources to priority of work and continuous development of all-encompassing talent skill sets for the technical service team
Ownership of all internal and external aftermarket support issues for three different OEM technologies while meeting deadlines and incentives
Provide and understand corrective maintenance which includes root cause analysis
Use tools and data to predict/trend/track issues and provide feedback when improvements and changes are required to standard maintenance plans, spare parts and/or technology
Work collaboratively with other internal resources to complete identified opportunities to measurable results
Drive measurable/quick/effective results to keep our automated vehicle fleet in service to reduce manufacturing and finished good movement interruptions
Foster collaboration by creating a communication bridge between the technical service team, internal CoE team, internal site customers, executives, and vendors
Oversee and lead a diverse team within ever changing business priorities and ability to calmly resolve the occasional crises
Align the automation technical services team with organizational goals, optimize costs and drive continual improvements
Stay current with ever changing technologies and data reporting tools
Qualification
Required
Demonstrated leadership of technical service teams with defined goals and outcomes
Proven ability to communicate technical information to diverse internal and external stakeholders
Practical knowledge of electrical and mechanical systems, including motors, drivers, belts, and bearings
Experience performing operations, equipment maintenance, or manufacturing engineering tasks according to standards
Applied root cause analysis methodologies to identify and resolve technical issues
Demonstrated problem-solving and analytical reasoning skills through documented examples
Experience working with Automated Guided Vehicles (AGVs) and automation equipment or documented ability to acquire these skills
Documented experience managing customer interactions and technical service support
Proficiency with computer software and systems relevant to technical service and maintenance activities
Ability to travel up to 75% of the time
Based in Atlanta, GA or Green Bay, WI
Preferred
3+ years of technical service management
Experience applying Basic PLC knowledge & troubleshooting
Experience with maintenance and/or operation of Automated Guided Vehicles
Experience providing technical service across multiple locations
Experience with electrical safe work practices – NFPA 70-E Electrical Safety Standards
Strong ownership approach that is customer focus orientated with ability to prioritize and focus on urgency to achieve measurable results
Benefits
Medical
Dental
Vision
Flexible spending and health savings accounts
Life insurance
ADD
Disability
Retirement
Paid vacation/time off
Educational assistance
Infertility assistance
Paid parental leave
Adoption assistance
Company
Georgia-Pacific LLC
Georgia-Pacific and its subsidiaries are among the world’s leading manufacturers and marketers of bath tissue, paper towels and napkins, tableware, paper-based packaging, cellulose, specialty fibers and building products.
10001+ employees
H1B Sponsorship
Georgia-Pacific LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (37)
2023 (46)
2022 (44)
2021 (16)
2020 (21)
Funding
Current Stage
Late StageTotal Funding
unknown2005-11-13Acquired
Leadership Team
Erin Beckman
Senior Vice President, GP PRO sales
Chris Warburton
Chief Customer Officer
Recent News
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