Zotec Partners · 1 month ago
Director of Coding Operations
Zotec Partners is a leader in healthcare operations, dedicated to simplifying the business of healthcare. The Director of Coding Operations will oversee coding activities, ensuring accuracy and compliance while managing both internal and offshore teams to meet performance standards.
Health CareMedicalSoftware
Responsibilities
Direct day-to-day operations across multiple professional coding functions
Balance and assign workload between internal staff and offshore vendor teams to achieve turnaround time and service level expectations
Monitor and manage offshore vendor performance, including productivity, quality metrics, accuracy, and SLA compliance
Lead internal and external coding audit programs to ensure accuracy and compliance
Drive issue resolution, escalation processes, and corrective action initiatives in partnership with vendor leadership
Use data-driven forecasting to plan staffing, manage capacity, and support budget development
Convert complex operational and financial data into clear, actionable insights for leadership teams
Design, maintain, and monitor operational dashboards for internal and vendor performance
Prepare and oversee detailed reporting on audit findings, error trends, root cause analysis, and financial impact
Partner with IT teams to identify system improvements, automation opportunities, and AI-assisted coding solutions
Work closely with Coding Quality and Education teams to ensure operational adherence to regulatory and corporate standards
Engage with clients, patients, and facility stakeholders as needed to resolve issues and strengthen professional relationships
Qualification
Required
Bachelor's degree in a healthcare-related field or equivalent combination of education and experience
Current professional certification through AHIMA or AAPC
Willingness to travel as needed
Minimum of five years' experience leading geographically dispersed medical coding teams with deep expertise in revenue cycle and coding operations
Strong leadership and people management skills, including managing offshore teams
Advanced proficiency in data analytics and report tools
Demonstrated success leading operational transformations or performance turnaround initiatives
Exceptional problem-solving and root cause analysis skills
Company
Zotec Partners
Medical billing and practice management
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Francisco Partners
2023-11-01Debt Financing
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